District Tech Support Technician (Field Tech II)

Client Services; Fayetteville (AR); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Fayetteville Public Schools is seeking a District Technical Support Technician to provide district-wide technical support for hardware, software, and instructional technology. The role includes on-site visits, repairs, and deployments, with travel across the district to ensure timely assistance.

The technician will support Windows, ChromeOS, macOS, and iOS devices, assist with identity and access issues, and participate in technology readiness for assessments.

Qualifications

• Proficiency with Windows, ChromeOS, macOS and iOS devices.
• Strong hardware troubleshooting and repair skills.
• Able to diagnose and resolve technical issues effectively.
• Valid driving ability and willingness to travel district-wide.
• Professional and courteous customer service to students and staff.

Responsibilities

• Provide district-level hardware and software support across schools.
• Assist with deployment, repair, and maintenance of district devices.
• Troubleshoot classroom tech such as displays, projectors, and audio systems.
• Travel to sites for on-site technical assistance and support.
• Support device inventory, asset tracking, and lifecycle replacement.

Skills

Windows OS

ChromeOS

macOS

iOS

Hardware repair

Customer service

Communication

Travel readiness

Job description

Fayetteville Public Schools is seeking a District Technical Support Technician to provide district-wide technical support for hardware, software, and instructional technology. The role includes on-site visits, repairs, and deployments, with travel across the district to ensure timely assistance.

The technician will support Windows, ChromeOS, macOS, and iOS devices, assist with identity and access issues, and participate in technology readiness for assessments.