District Success Leader

SmartStyle Hair Salon Smart Hair, LLC; Cambridge (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

American Salon Group is seeking a District Manager to lead multiple salons, coach leaders and stylists, and drive sales and profitability. You will manage performance, develop teams, and build a book of business while maintaining exemplary guest experiences across locations.

You will recruit, train, and retain talent, monitor operations and metrics, and ensure brand standards are followed. This is a hands-on leadership role with strong emphasis on growth.

Qualifications

• Experience leading multiple salons or districts.
• Proven track record increasing sales and guest traffic.
• Strong coaching and people-development skills.

Responsibilities

• Lead and oversee multiple salon locations.
• Develop Salon Leaders and Stylists to reach their potential.
• Drive service sales, retail product sales, client retention, and profitability.
• Coach teams to meet performance and company goals.
• Analyze salon performance, labor, expenses, and key metrics.
• Recruit, interview, hire, onboard, and retain talent.
• Build strong internal partnerships and maintain brand standards.
• Ensure exceptional guest experiences and high customer service.

Skills

District Management

Multi-Unit Management

Area Management

Salon Management

Beauty Industry Management

Cosmetology

Hair Styling

Retail Management

Operations Management

Sales Management

Team Development

Recruiting

Client Retention

Customer Service

Job description

What You'll Do As a District Manager.

You will take ownership of the performance and profitability of your assigned salons while developing Salon Leaders and Stylists to reach their full potential. Key responsibilities include:

• Lead and oversee multiple salon locations
• Perform professional salon services behind the chair
• Actively build, grow, and maintain your own clientele
• Lead by example by demonstrating excellent consultations, services, rebooking, and retail recommendations
• Recruit, interview, hire, onboard, coach, and retain talented Salon Leaders and Hair Stylists
• Develop strong, high-performing teams focused on delivering results
• Drive service sales, retail product sales, client retention, rebooking, and salon profitability
• Establish and monitor sales, productivity, and performance expectations
• Coach Salon Leaders and Stylists to increase performance and achieve company goals
• Analyze salon performance, reports, labor, expenses, and key business metrics
• Identify opportunities to increase client traffic and new client acquisition
• Deliver an exceptional guest experience and maintain high customer service standards
• Resolve guest concerns and support teams with service or operational challenges
• Conduct regular salon visits, meetings, coaching sessions, and performance follow up
• Manage scheduling and staffing to ensure salons are properly covered during operating hours
• Monitor inventory, cycle counts, ordering, deposits, opening/closing procedures, and operational compliance
• Ensure company policies, procedures, and brand standards are consistently followed
• Build strong relationships with internal partners, salon teams, and location management
• Create a positive, professional, energetic culture where employees can grow and succeed

Who We're Looking For

We want a leader who is passionate about people, sales, beauty, client growth, and business development.

The ideal candidate will have experience in one or more of the following areas:

• District Management
• Multi-Unit Management
• Area Management
• Salon Management
• Beauty Industry Management
• Cosmetology
• Hair Styling
• Retail Management
• Operations Management
• Sales Management
• Team Development
• Recruiting
• Client Retention
• Customer Service

Successful candidates should demonstrate:

• Strong leadership and people-development skills
• Experience managing multiple locations, teams, or a high-volume salon/retail business
• Ability and willingness to perform salon services behind the chair
• Ability to develop and maintain a personal clientele while managing district responsibilities
• Strong consultation, rebooking, client-retention, and retail-sales skills
• Proven ability to increase sales, profitability, productivity, and customer satisfaction
• Strong recruiting, interviewing, coaching, and employee-retention skills
• Ability to hold teams accountable while creating a supportive and motivating culture
• Excellent communication and organizational skills
• Strong business and operational awareness
• Ability to identify opportunities and turn them into measurable results
• A hands-on leadership style and willingness to support salons where needed
• Passion for building teams and developing future leaders

A Leader Behind the Chair

At American Salon Group, our District Leaders don't simply manage from a distance. You'll be expected to actively work behind the chair, perform services, and build your own book of business. By developing your own clientele, delivering exceptional services, recommending retail products, and creating repeat guests, you'll demonstrate firsthand the behaviors that drive successful salons. You'll coach it because you do it. You'll lead it because you've demonstrated it.

Why Join American Salon Group?

This isn't just about managing locations. It's an opportunity to build successful salons, develop talented people, grow your own clientele, expand your market, and directly influence the success of your district. At American Salon Group, we are looking for leaders who want to make an impact. You'll have the opportunity to develop teams, grow salon traffic, increase revenue, recruit top talent, and create an environment where both Stylists and Salon Leaders can build successful careers.

Ready for Your Next Leadership Opportunity?

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