District Route Operations Leader & People Coach

Alsco Uniforms; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is recruiting a District Manager to oversee daily delivery and service routes, ensuring reliable customer service and high-quality operations. You will manage schedules, coverage, and workload to maximize route productivity.

You will lead and coach route drivers and service teams, address escalated issues, and enforce safety policies and DOT regulations where applicable. Frequent travel within the branch area is expected.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Route operations

Delivery management

Leadership

Communication

Customer service

Job description

Alsco Uniforms is recruiting a District Manager to oversee daily delivery and service routes, ensuring reliable customer service and high-quality operations. You will manage schedules, coverage, and workload to maximize route productivity.

You will lead and coach route drivers and service teams, address escalated issues, and enforce safety policies and DOT regulations where applicable. Frequent travel within the branch area is expected.