District Operations Manager - New Orleans

Daikin Applied Americas Inc; United States; On-site; USD 81,000 - 136,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

Dental and Vision

401K with employer match

Paid time off

Sick time

Tuition reimbursement

No visa sponsorship

Job summary

Daikin Applied Americas Inc. is seeking a District Operations Manager for our New Orleans district. In-office role with occasional field work, you will supervise service operations, oversee safety programs, and drive project timelines and profitability across the district.

You will lead technicians, coordinate estimates, and work with sales and account managers to expand opportunities. Expect a performance-driven environment with a focus on service quality and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent work experience.
• 6+ years of related work experience in the commercial HVAC industry or related field.
• 4+ years of prior experience managing technicians or employees in a similar role through, including direct or indirect leadership.
• Extensive knowledge of HVAC design, systems, applications, and energy saving solutions.
• Demonstrated success in strategically leading business units.

Responsibilities

• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
• Supports sales through involvement in job quotation and estimation; approve estimates for scope of work, labor hours and material.
• Assess profit risk of jobs, control material and labor costs, and provide feedback to the District Manager.
• Establish project timelines and meet with customers to communicate and coordinate project schedule.
• Manage projects, assign personnel, oversee ordering of equipment and material, and assure that proper customer signoffs are secured per corporate policy requirements.
• Oversee quotation of call-in work, transactional sales, and assign work as needed to ensure that quotes are delivered to customers on a timely basis.
• Provide consistent interface with current customer base and establish effective working relationships in order to identify additional selling opportunities.
• Ensure that maintenance contract commitments are fulfilled and inspections completed on time while providing input to Service Coordinators on scheduling activity of technicians.
• Support the district under direction of District Manager.
• Work with the technician team to generate pull-through service and repair work on existing house accounts.
• Manage Tech Tip program and lead customer care initiatives.
• Work with Account Managers and District Manager in order to resolve customer issues, including customer visits.
• Provide weekly job status, revenue, and warranty recovery report to DM.

Skills

Leadership

HVAC knowledge

Project management

Education

Bachelor's degree or equivalent

Job description

Join the world's largest HVAC company! Daikin Applied is seeking a District Operations Manager for our district in New Orleans. You will have the ability to make an impact and shape your career by providing progressive supervision and service operations oversight to the district service office with a company that is passionate about growth. You will have the support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location

In office (Rose, LA 70087) and on job sites as needed

Your Responsibilities

• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
• Supports sales through involvement in job quotation and estimation Approve estimates for scope of work, labor hours and material.
• content, assess profit risk of jobs, control material and labor costs, and provide feedback to the District Manager.
• Establish project timelines and meet with customers to communicate and coordinate project schedule.
• Manage projects, assign personnel, oversee ordering of equipment and material, and assure that proper customer signoffs are secured per corporate policy requirements.
• Oversee quotation of call-in work, transactional sales, and assign work as needed to ensure that quotes are delivered to customers on a timely basis.
• Provide consistent interface with current customer base and establish effective working relationships in order to identify additional selling opportunities.
• Ensure that maintenance contract commitments are fulfilled and inspections completed on time while providing input to Service Coordinators on scheduling activity of technicians.
• Support the district under direction of District Manager.
• Work with the technician team to generate pull-through service and repair work on existing house accounts.
• Manage Tech Tip program and lead customer care initiatives.
• Work with Account Managers and District Manager in order to resolve customer issues, including customer visits.
• Provide weekly job status, revenue, and warranty recovery report to DM.

Your Qualifications

• Bachelors degree or equivalent work experience.
• 6+ years of related work experience in the commercial HVAC industry or related field.
• 4+ years of prior experience managing technicians or employees in a similar role through, including direct or indirect leadership.
• Extensive knowledge of HVAC design, systems, applications, and energy saving solutions.
• Demonstrated success in strategically leading business units.

Your Benefits - Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Non-logoed company vehicle with most expenses paid.
• Multiple medical insurance plan options + dental and vision insurance.
• 401K retirement plan with employer match.
• Paid time off and company paid holidays.
• Paid sick time in accordance with the federal, state and local law.
• Tuition Reimbursement after 6 months of continuous service.
• Work visa sponsorship is not available for this position

Salary

The typical annual base salary for this position ranges from $81,000 to $136,000 in New Orleans.

In addition, this position is eligible for a Sales Incentive Plan.

Employment & Compliance

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law.

Safety-sensitive positions may require cannabis (marijuana) testing.

All testing and employment decisions will comply with applicable federal, state, and local laws.

Company Culture & Mission

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share.

Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges.

That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark.

Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization.

Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.