District Operations Manager - New Orleans

Daikin Applied Americas; New Orleans (LA); On-site; USD 81,000 - 136,000; Full time

Benefits offered by this job

Non-logoed vehicle

Medical insurance

401K retirement plan

Paid time off

Paid holidays

Tuition Reimbursement

Job summary

Daikin Applied Americas in New Orleans seeks a District Operations Manager to oversee service operations in the Rose, LA district. The role combines safety leadership, project oversight, and active collaboration with sales and account managers to drive growth and customer satisfaction.

The ideal candidate has strong HVAC knowledge, extensive leadership experience, and a proven ability to lead diverse teams, manage budgets, and deliver results in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 6+ years of related work experience.
• 4+ years of prior experience managing technicians or employees in a similar role.
• Extensive knowledge of HVAC design, systems, applications, and energy saving solutions.
• Demonstrated success in strategically leading business units.

Responsibilities

• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
• Supports sales through involvement in job quotation and estimation.
• Approve estimates for scope of work, labor hours and material, assess profit risk of jobs, and control material and labor costs.
• Establish project timelines and meet with customers to communicate and coordinate project schedule.
• Manage projects, assign personnel, oversee ordering of equipment and material, and secure customer signoffs per policy.
• Oversee quotation of call-in work and transactional sales and ensure timely delivery of quotes to customers.
• Provide consistent interface with current customer base and identify additional selling opportunities.
• Ensure maintenance contract commitments are fulfilled and inspections completed on time; provide input to Service Coordinators on scheduling.
• Support the district under direction of District Manager.
• Work with the technician team to generate pull-through service and repair work on existing accounts.
• Manage Tech Tip program and lead customer care initiatives.
• Collaborate with Account Managers and District Manager to resolve customer issues, including visits.
• Provide weekly job status, revenue, and warranty recovery reports.

Skills

Leadership

Project management

HVAC knowledge

Strategic thinking

Customer relations

Education

Bachelor's degree or equivalent

Job description

Join the world's largest HVAC company! Daikin Applied is seeking a

Join the world's largest HVAC company! Daikin Applied is seeking a District Operations Manager for our district in New Orleans. You will have the ability to make an impact and shape your career by providing progressive supervision and service operations oversight to the district service office with a company that is passionate about growth. You will have the support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavour!

Location: In office (Rose, LA 70087) and on job sites as needed

Your Responsibilities

• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
• Supports sales through involvement in job quotation and estimation
• Approve estimates for scope of work, labor hours and material. content, assess profit risk of jobs, control material and labor costs, and provide feedback to the District Manager.
• Establish project timelines and meet with customers to communicate and coordinate project schedule.
• Manage projects, assign personnel, oversee ordering of equipment and material, and assure that proper customer signoffs are secured per corporate policy requirements.
• Oversee quotation of call-in work, transactional sales, and assign work as needed to ensure that quotes are delivered to customers on a timely basis.
• Provide consistent interface with current customer base and establish effective working relationships in order to identify additional selling opportunities.
• Ensure that maintenance contract commitments are fulfilled and inspections completed on time while providing input to Service Coordinators on scheduling activity of technicians.
• Support the district under direction of District Manager.
• Work with the technician team to generate pull-through service and repair work on existing house accounts.
• Manage Tech Tip program and lead customer care initiatives.
• Work with Account Managers and District Manager in order to resolve customer issues, including customer visits.
• Provide weekly job status, revenue, and warranty recovery report to DM.

Your Qualifications

• Bachelors degree or equivalent work experience.
• 6+ years of related work experience in the commercial HVAC industry or related field.
• 4+ years of prior experience managing technicians or employees in a similar role through, including direct or indirect leadership.
• Extensive knowledge of HVAC design, systems, applications, and energy saving solutions.
• Demonstrated success in strategically leading business units.

Your Benefits

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Non-logoed company vehicle with most expenses paid.
• Multiple medical insurance plan options + dental and vision insurance.
• 401K retirement plan with employer match.
• Paid time off and company paid holidays.
• Paid sick time in accordance with the federal, state and local law.
• Tuition Reimbursement after 6 months of continuous service.

Work visa sponsorship is not available for this position

The typical annual base salary for this position ranges from $81,000 to $136,000 in New Orleans. In addition, this position is eligible for a Sales Incentive Plan. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!