District Operations Manager

Sciens Building Solutions; State Line (MA); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Competitive salary based on experience

401(k) matching

Medical, dental, and vision plans

Company vehicle

Tuition reimbursement

Paid time off and holidays

Professional development opportunities

Job summary

Sciens Building Solutions is seeking a District Operations Manager to lead multiple divisions—engineering, project execution, services, and back‑office teams—across a growing national organization.

You will drive safety culture, manage budgets and P&L, coordinate scheduling, billing, and field operations, and develop high‑performing teams to deliver outstanding customer satisfaction in the fire and life safety sector.

Qualifications

• 5-10 years’ experience in an operations manager role within the fire and life safety industry.
• Ability to communicate effectively with leadership, regional staff, customers and vendors.
• Strong leadership with proven team-building and development abilities.
• Knowledge of current fire and life safety systems and practices.
• Advanced understanding of P&L and financial drivers; able to manage multiple goals.
• Willingness to travel overnight as needed.

Responsibilities

• Oversee engineering, project management, solutions, and service departments for multiple divisions.
• Manage scheduling, execution, billing and completion of install, service, warranty and emergency jobs.
• Develop budgets and meet revenue and gross margin targets.
• Communicate with customers, vendors and subcontractors to meet goals.
• Analyze cost overruns and implement mitigation strategies.
• Lead monthly cost and WIP analysis and report financial performance to management.
• Build a high-performance culture with reviews and development initiatives.
• Plan manpower and allocate resources across divisions to ensure customer satisfaction.
• Collaborate with sales to support growth and profitability.

Skills

Leadership

Communication

Team building

Fire safety

Travel flexibility

Job description

Overview

Sciens Building Solutions is seeking a District Operations Manager who is a positive change agent and can drive high customer satisfaction while leading multiple Divisions, including engineering, project execution and service departments, along with back‑office teams to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a district operations role while being part of a vibrant national organization.

Responsibilities

• Ensure all associates embrace the safety culture and comply with all safety initiatives.
• Oversee the engineering, project management, solutions, and service departments for the assigned Divisions.
• Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff for the assigned Divisions.
• Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop budgets and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
• Understand root causes of cost overruns. Develop and implement cost mitigation strategies.
• Execute monthly project cost and Work in Progress (WIP) analysis for the assigned Divisions.
• Report monthly financial performance in an effective manner to management and takes corrective action as needed.
• Build a high-performance culture to include performance reviews and development initiatives.
• Responsible for overall manpower planning and allocation for the assigned Divisions.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support the growth and profitability of the Divisions.

Qualifications

• 5-10 years’ experience in an operations manager role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Advanced understanding of Profit and Loss statements and key financial drivers.
• Proven ability to attract, develop, grow, and retain a strong and effective team.
• Ability to manage multiple Profit and Loss goals and targets across Divisions.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
• Ability to travel overnight as needed.

Benefits

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition reimbursement.