District Operations Leader — Multi-Unit Growth & Performance

CNG Holdings, Inc.; Madison (WI); On-site; USD 85,000 - 120,000; Full time

Job summary

CNG Holdings, Inc. is seeking a District Director of Operations in Madison, WI to oversee daily district operations, drive KPIs, and build a high performing team of store associates through recruiting, onboarding, development and retention.

You will lead store performance, execute marketing strategies, and ensure compliance across locations. The role requires managing multi-unit operations, strong leadership, and effective communication with ROM and corporate partners.

Qualifications

• High school diploma, GED, or equivalent experience.
• Experience managing operations in a multi-unit environment.
• Proficient with Microsoft Office programs.
• Strong time management, organizational, and communication skills.
• Valid driver's license and automobile insurance are required.
• Committed to company core values: accountability, inclusivity, transparency, and focus.

Responsibilities

• Ensure excellent service and high levels of customer satisfaction within the district.
• Maintain accountability for sales, profitability, and debt management for the district.
• Execute marketing strategies aligned with region and/or Company strategies.
• Monitor store performance progress against established goals.
• Interact with Regional Operations Manager (ROM) on store performance, sales, marketing, operations, staffing, etc.
• Lead implementation of new products and services.
• Perform monthly store visits and audits to include a complete and thorough review of each location within the district to ensure operational, legal, and compliance processes and procedures are being followed.
• Oversight and facilitation of compliance training, monitoring and remediation.
• Engage with corporate business partners.
• Execute people leader duties, such as timecard approvals, performance management, timely completion of required training, ensure team metrics and associate career growth objectives are met.
• Other duties as assigned.

Skills

Time management

Organizational skills

Written and verbal communication

Problem solving

Analytical skills

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking a District Director of Operations in Madison, WI to oversee daily district operations, drive KPIs, and build a high performing team of store associates through recruiting, onboarding, development and retention.

You will lead store performance, execute marketing strategies, and ensure compliance across locations. The role requires managing multi-unit operations, strong leadership, and effective communication with ROM and corporate partners.