District Operations Lead: Drive Service Excellence & Growth

Compass Group USA; Carrollton (TX); Vor Ort; USD 75.000 - 80.000; Vollzeit

Benefits dieser Stelle

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Zusammenfassung

Canteen, a Compass Group brand, is seeking a District Operations Manager in Texas to lead operational excellence across our Refreshment Services district. You will oversee administrative operations, systems, reporting, and process improvements, partnering with District Managers to drive efficiency and data accuracy.

You will guide route drivers and field teams, ensure service levels meet standards, and support forecasting, inventory, and labor optimization.

Qualifikationen

• Associate's or Bachelor's degree in Business, Operations, Supply Chain, or related field preferred.
• Three or more years of experience in operations, logistics, route-based distribution, retail, foodservice, or refreshment services.
• Previous leadership or supervisory experience strongly preferred.
• Strong analytical skills with the ability to interpret operational and financial data.
• Experience using performance metrics to drive business results.
• Excellent communication, presentation, and relationship-building skills.
• Demonstrated problem-solving and decision-making abilities in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
• Ability to lead teams, manage multiple priorities, and adapt to changing business needs.

Aufgaben

• Support and execute district operational strategies to drive service excellence, customer retention, and profitable growth.
• Act as the primary operational resource for route drivers and field teams, resolving day-to-day issues and removing barriers to execution.
• Ensure successful route completion through proactive monitoring, issue resolution, and operational follow-up.
• Partner with District Managers to maintain service levels, productivity standards, and operational compliance.
• Review daily, weekly, and monthly operational reports to monitor route performance, service completion, and productivity metrics.
• Analyze operational data and trends to identify opportunities for process improvement and cost reduction.
• Collaborate with district leadership and business partners to develop action plans that improve performance and customer satisfaction.
• Support district forecasting, inventory management, and labor optimization initiatives.
• Provide coaching, training, and direction to route drivers and field associates.
• Reinforce company standards related to safety, customer service, product quality, and operational execution.
• Support recruiting, onboarding, and development efforts to build a high-performing team.
• Foster a culture of accountability, engagement, and continuous improvement.
• Address customer concerns and escalations promptly and professionally.
• Partner with sales and operations teams to support customer retention and growth initiatives.

Kenntnisse

Analytical skills

Leadership

Communication

Problem-solving

MS Office

Ausbildung

Bachelor's degree in Business/Operations/Supply Chain

Tools

Excel

PowerPoint

Outlook

Jobbeschreibung

Canteen, a Compass Group brand, is seeking a District Operations Manager in Texas to lead operational excellence across our Refreshment Services district. You will oversee administrative operations, systems, reporting, and process improvements, partnering with District Managers to drive efficiency and data accuracy.

You will guide route drivers and field teams, ensure service levels meet standards, and support forecasting, inventory, and labor optimization.