District Manager, Security Services

GDI.com; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

GDI.com is looking for a District Manager in Pittsburgh to supervise Security Officers and ensure high standards of service. The role requires proactive client relationship management, including timely responses to requests and regular site visits.

The ideal candidate will have experience in security leadership, exhibit strong decision-making skills, and demonstrate integrity. Responsibilities also include payroll preparation and maintaining officer training.

Qualifications

• Experience in law enforcement, military or multi-building security leadership.
• Excellent attention to detail and communication skills.
• Ability to work independently and show judgment.

Responsibilities

• Supervise Security Officers and ensure services exceed client expectations.
• Execute client contracts and respond promptly to emergencies.
• Conduct regular site visits and maintain staffing levels.

Skills

Leadership in security

Attention to detail

Verbal communication

Written communication

Decision-making under stress

Job description

Position Overview

This position requires supervision of Security Officers. You will be responsible for the planning, organization and direction of a mixed portfolio of accounts to ensure services exceed each client’s expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market.

Responsibilities

• On call 24/7. Phones, emails, and text are expected to be answered promptly, responding to emergencies without delay.
• Responsible for the execution of client contracts.
• Completion of district manager reports in the GDI Security Services reporting system.
• Responsible for developing professional relationships with clients.
• Timely response to client requests for meetings or other items they may need to be addressed.
• Regular site visits at various times of the week and weekend to ensure staffing is adequate, to ensure officer adherence to uniform requirements, post orderliness, and inspection of post orders to ensure the orders are up to date.
• Must be able to travel to locations outside of district to assist with the start up of new contracts.
• Maintain the staffing of security officers at all sites through posting ads, reviewing applicants, interviewing, onboarding, and assignment to client sites.
• Ensure officers are trained and able to execute site specific post orders.
• Coach site supervisors in areas that may need improvement.
• Lead by example in all aspects of the role of District Manager.
• Prepare weekly payroll and billing.

Qualifications

• Experience in law enforcement, military or multi-building security leadership.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent attention to detail
• Excellent verbal and written communication skills
• Ability to show judgment and to work independently.
• High integrity and discretion required

GDI, Inc. is an Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.