District Manager- NY

Convive Brands; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401k with company match

PTO starting at 3 weeks

Quarterly bonuses

Monthly cell-phone reimbursement

Collaborative culture with growth opportunities

Job summary

SupportFinity™ is looking for an experienced District Manager in New York to lead multiple LPQ restaurants. Your role focuses on exceptional guest experiences, coaching restaurant leaders, and driving results through effective management and hospitality.

To excel, you'll need proven experience in a fast-paced environment and the ability to nurture talent. Compensation ranges from $100,000 to $120,000 annually plus bonuses, reflecting our commitment to a work-life balance and employee growth.

Qualifications

• Proven experience leading 8-12 restaurants in a high-volume environment.
• Passion for hospitality with guest-focused experience.
• Ability to develop General Managers and Assistant General Managers.

Responsibilities

• Lead a district of LPQ restaurants ensuring exceptional hospitality.
• Coach teams to meet service standards and effectively gather feedback.
• Develop leaders who positively impact sales and team retention.

Skills

Leadership

Coaching

Financial acumen

Organizational skills

Data-driven decision-making

Communication skills

Job description

Perks And Benefits

• Real work‑life balance – daytime hours
• Medical, dental and vision benefits
• PTO starting at 3 weeks
• 401k with company match
• Life insurance
• Commuter benefits
• Pet insurance
• Team member discounts at all our brands
• Quarterly bonuses
• Quarterly gift card and discounts to be used at any of our brands
• Monthly cell‑phone reimbursement of $35
• A robust and "unlimited" employee referral program
• Genuine opportunities for growth across a family of brands
• A collaborative culture where your impact is seen, valued, and celebrated

About LPQ

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time‑honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows.

Convive Brands is a New York‑based hospitality group that builds and operates high‑quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long‑term investor‑operator, it aims to build significant enterprise value through both organic growth and acquisition.

About The Role

As a District Manager, you will help lead the team that defines what great looks like at LPQ. You will develop strong restaurant leaders, set the bar for hospitality and execution, and drive results across people, performance, and profitability, ensuring every restaurant in your district delivers an experience that clearly differentiates LPQ from the competition.

What You’ll Do

• Lead a district of LPQ restaurants with a focus on consistent execution, exceptional hospitality, and pride in the guest experience
  • You create restaurants that feel calm, welcoming, and unmistakably LPQ with smiling team members engaging and welcoming every guest.
  • Your restaurants have beautifully set up display cases showcasing our fresh baked goods pulling guests into our restaurants.
• Coach restaurant leaders to deliver warm, consistent service and to use guest feedback to continually elevate the experience
  • You coach your teams to anticipate guest needs and consistently meet service standards.
  • You create an environment where guests feel at ease, knowing their needs are consistently met.
• Develop and support General Managers and Assistant General Managers through clear expectations, ongoing coaching, and accountability
  • You develop leaders who know their business cold and are actively praising and coaching team members in all areas of the restaurant.
  • You drive positive sales growth and consistent margin management on deliverables to deliver to bottom line.
  • You build happy and engaged teams with strong retention and low turnover.
• Build strong bench strength by identifying talent early, creating development plans, and preparing leaders for growth
  • You recognize potential by identifying employees that show initiative and demonstrate a growth mindset.
  • You ensure multiple successors are ready for each critical role.
• Partner with restaurant leaders to understand and manage their business, including labor, food costs, inventory, and forecasting.
  • You discuss process improvements and can walk through your business acumen and how you accomplish results.
  • You discuss how your actions not only achieved immediate results but also how those actions contributed to sustainable long‑term success.
• Ensure food safety and quality standards are upheld daily through visible leadership, training, and follow‑through
  • You lead by example and demonstrate open communication.
  • You have an active presence on the floor educating and asking questions.
  • You empower teams to take ownership of food safety and quality.
• Use data and insights to spot trends, solve problems at the root, and drive meaningful improvements across the restaurants
  • You connect numbers to behaviors and performance, not just reports.
  • You can use sales, labor, waste, and guest metrics daily and adjust plans accordingly.
  • You use data to celebrate wins, highlight improvements, and reinforce strong execution.
• Create and execute district‑level sales and traffic‑driving strategies, scaling what works across all locations
  • You ensure every store has a clear, actionable weekly sales plan.
  • You use data to prioritize high‑impact actions – focusing on top sellers and underperforming dayparts.
  • You pilot initiatives in one store, measure results, and quickly scale successful strategies across the district.
• Lead engaging district meetings that reinforce standards, share best practices, and drive consistent follow‑through
  • You highlight best practices from top‑performing stores and ensure those learnings are shared and adopted across the district.
  • You use meetings to build consistency, reinforcing standards, celebrating wins, and addressing gaps with clarity and accountability.
  • Your discussions keep managers engaged, asking questions, encouraging participation, and ensuring every voice is heard.

What You Bring

• Proven experience leading a minimum of 8‑12 restaurants in a fast‑paced, high‑volume environment
• A passion for hospitality and a track record of building consistent, guest‑focused experiences
• Experience building internal talent pipelines and developing GMs and AGMs for long‑term success
• Strong people leadership skills, including coaching, development, and holding leaders accountable with care and clarity
• Strong business and financial acumen, with the ability to translate numbers into action at the restaurant level
• Strong organizational skills and the ability to prioritize, delegate, and lead through others
• Unwavering commitment to using data to inform decision‑making day to day, hour to hour
• Clear and confident communication skills with the ability to build trust at all levels

The annualized range for this position (plus a bonus) is: $100,000 - $120,000.

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.