District Manager - Midwest

Vineyard Vines; Cincinnati, Northern (OH, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Vineyard Vines is seeking an experienced retail operations leader in the Cincinnati, OH area to manage multiple stores and lead a high-performance team. You will connect field teams with Harbor Drive, recruit top talent, and ensure core values are embodied in store operations.

You will drive customer experiences, brand initiatives, and cross-channel execution while developing succession plans and optimizing regional performance. Travel up to 75–80% across stores is required.

Qualifications

• 2+ years of multi store management experience.
• 6+ years of retail experience.
• Proven track record of building sales leadership and influence.
• Proven ability to develop and manage a P&L.
• Proven track record in delivering a high performing culture in a team through coaching, mentoring and leadership.
• Ability to work collaboratively and build partnerships across functions.
• Passion for the vineyard brand and interest in promoting our unique culture.
• Strong analytical skills with the ability to turn data into insights and insights into strategies.
• Experience adapting to change and moving with pace.
• Ability to travel 75-80%.

Responsibilities

• Connect field teams with Harbor Drive teams as One Team with aligned goals and focus.
• Tap into communities to actively network, recruit and maintain a high-level talent pool to fill open positions quickly and effectively and lead by example.
• Ensure vineyard vines' core values are carried out and embodied every day in all stores through its people practices and operations.
• Demonstrate transparency by consistently and effectively communicating company initiatives and messages to the field to create connections and motivate employees.
• Lead managers and teams to ensure channel strategy is successfully executed by setting clear expectations and holding team accountable for performance results.
• Demonstrate leadership presence to all store employees that represent the vineyard vines values and culture.
• Motivate, recognize and reward store and management team performance to increase retention of high potential and high performing talent.
• Coach and develop Manager team on business acumen, visual presentation and people management through store visits and frequent touch bases.
• Partner with Human Resources to develop succession plans based on core competencies and career aspirations across all channels and functions.
• Build and engage our community across all channels and provide a seamless cross-channel customer experience through new initiatives like Buy Online Pickup in Store.
• Empower teams to educate associates on sales and selling, product and brand initiatives and work to identify opportunities for education and training.
• Challenge stores actively drive brand awareness and additional sales through local market opportunities including events, influencer opportunities and community partnerships.
• Focus teams on customer acquisition and retention and encourage a two-way conversation and relationship with the customer across all channels.
• Leverage technology and staffing tools to deliver agile operational effectiveness and increased productivity including payroll accuracy and optimization to maximize conversion in stores.
• Identify and develop opportunities to increase local market penetration.
• Partner closely with vineyard vines' marketing and public relations teams to maximize in-store events, programming, activities and other offerings to drive community connections and delight our customers.
• Proactively solicit customer and store team feedback to drive product assortment and store environments.
• Lead high performing teams and drive sales growth in a $40+ market and a span of 11stores.
• Demonstrate a commitment to strategic thinking and finding innovative and cost-effective ways to promote sales generation to achieve sales and profitability targets.
• Ensure all stores in region are consistently meeting and exceeding productivity and performance in KPIs, operational excellence, CRM, cost management and customer service.
• Conduct regular store visits within district and act as a liaison between stores and Harbor Drive.
• Maintain inventory processes and levels, maintain visual standards in stores throughout the region and utilize BI to make informed decisions regarding product placement.
• Drive best in class operational excellence and provide strategic insight to the Operations team; act as a liaison between the store/district operations and Harbor Drive.
• Review P&L monthly to drive top and bottom line performance and profitability targets
• Maintain inventory and loss prevention targets within region to maintain audit results

Skills

Multistore management

Retail experience

Sales leadership

Coaching and mentoring

Analytical skills

Travel willingness

Tools

BI tools

Job description

Description

Key Responsibilities:

Make vineyard vines a Better Place to Work

• Connect field teams together with Harbor Drive teams as One Team with aligned goals and focus
• Tap into communities to actively network, recruit and maintain a high-level talent pool to fill open positions quickly and effectively and lead by example
• Ensure vineyard vines' core values are carried out and embodied every day in all stores through its people practices and operations
• Demonstrate transparency by consistently and effectively communicating company initiatives and messages to the field to create connections and motivate employees
• Lead managers and teams to ensure channel strategy is successfully executed by setting clear expectations and holding team accountable for performance results
• Demonstrate leadership presence to all store employees that represent the vineyard vines values and culture
• Motivate, recognize and reward store and management team performance to increase retention of high potential and high performing talent
• Coach and develop Manager team on business acumen, visual presentation and people management through store visits and frequent touch bases
• Partner with Human Resources to develop succession plans based on core competencies and career aspirations across all channels and functions

Build Stronger Relationships with Our Customers

• Lead store teams to create "Every Day Should Feel This Good" experiences in their stores
• Build and engage our community across all channels and provide a seamless cross-channel customer experience through new initiatives like Buy Online Pickup in Store
• Empower teams to educate associates on sales and selling, product and brand initiatives and work to identify opportunities for education and training
• Challenge stores actively drive brand awareness and additional sales through local market opportunities including events, influencer opportunities and community partnerships
• Focus teams on customer acquisition and retention and encourage a two-way conversation and relationship with the customer across all channels
• Leverage technology and staffing tools to deliver agile operational effectiveness and increased productivity including payroll accuracy and optimization to maximize conversion in stores
• Identify and develop opportunities to increase local market penetration
• Partner closely with vineyard vines' marketing and public relations teams to maximize in-store events, programming, activities and other offerings to drive community connections and delight our customers
• Proactively solicit customer and store team feedback to drive product assortment and store environments
• Lead high performing teams and drive sales growth in a $40+ market and a span of 11stores
• Demonstrate a commitment to strategic thinking and finding innovative and cost-effective ways to promote sales generation to achieve sales and profitability targets
• Ensure all stores in region are consistently meeting and exceeding productivity and performance in KPIs, operational excellence, CRM, cost management and customer service
• Conduct regular store visits within district and act as a liaison between stores and Harbor Drive
• Maintain inventory processes and levels, maintain visual standards in stores throughout the region and utilize BI to make informed decisions regarding product placement
• Drive best in class operational excellence and provide strategic insight to the Operations team; act as a liaison between the store/district operations and Harbor Drive
• Review P&L monthly to drive top and bottom line performance and profitability targets
• Maintain inventory and loss prevention targets within region to maintain audit results

Required Skills & Experience:

• 2+ years of multi store management experience
• 6 + years of retail experience
• Proven track record of building sales leadership and influence
• Proven ability to develop and manage a P&L
• Proven track record in delivering a high performing culture in a team through coaching, mentoring and leadership
• Ability to work collaboratively and build partnerships across functions
• Passion for the vineyard brand and interest in promoting our unique culture
• Strong analytical skills with the ability to turn data into insights and insights into strategies
• Experience adapting to change and moving with pace
• Ability to travel 75-80%

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Equal Opportunity Employer
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