District Manager, Janitorial Services

GDI Services Inc US; Braintree (MA); Vor Ort; USD 100.000 - 120.000; Vollzeit

Zusammenfassung

GDI, Inc. is seeking a senior-level professional to supervise field staff, including Account Managers and Supervisors, and to oversee a mixed portfolio of accounts. You will plan, organize, and direct services to exceed client expectations while promoting growth within the market.

The role focuses on maintaining client relationships, understanding union agreements, budgeting oversight, and collaborating with business development to drive successful operations across facilities.

Qualifikationen

• 5+ years of Commercial Janitorial multi-unit management experience
• Strong interpersonal skills
• Networking skills to build client relationships
• Customer focus on quality and service
• Experience using Excel and Microsoft Office Suite

Aufgaben

• Maintain existing client relationships through networking and high-level facility management.
• Maintain open communications with clients to understand service needs and contracts.
• Ensure compliance with union agreements and employee handbooks for serviced facilities.
• Review budgets, payrolls, cost projections and supply control records while maintaining service quality.
• Collaborate with Business Development and Account Managers to facilitate operations across facilities.
• Develop and implement long-term solutions addressing customer needs.
• Train and coach staff on cleaning, floorcare techniques, and managerial skills.

Kenntnisse

Interpersonal skills

Networking

Customer focus

Quality improvement

Efficiency

Problem solving

Accountability

Excel/Office

Tools

Excel

Microsoft Office Suite

Jobbeschreibung

GDI Services provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.

This position requires supervision of field staff, including Account Managers and Supervisors. You will be responsible for the planning, organization and direction of a mixed portfolio of accounts to ensure services exceed each client’s expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market.

Compensation: $100,000-$120,000 annually. Actual compensation will be determined based on experience, qualifications, geographic market, scope of responsibility, and other legitimate business considerations. Additional compensation and benefits may apply based on the position and applicable plans.

• Maintain existing client relationships through both networking and high- level facility management.
• Maintain open communications with clients that allow them to freely share opinions of our services contract management.
• Full understanding of Union agreements and employee handbook and assure those agreements pertain to facilities we service
• Review/oversight of budgets, payrolls, cost projections and supply control records while maintaining exceptional customer service.
• Work side by side with Business Development teams and Account managers to facilitate successful operations of all facilities.
• Develop and implement long term solutions to address customer
• Assist with training and coaching of staff (general cleaning, advanced floorcare techniques, managerial skills etc..).
• Ensure all customer and quality standards are met by touring the buildings with supervisor and staff, reviewing the overall cleanliness of the building and reviewing the contracted scope of work.
• Act as spokesperson representing the interest of company and any other duties designated by management or deemed necessary by current business conditions.

Qualifications:

• 5+ years of Commercial Janitorialmulti-unit management experience is required to be considered
• Strong Interpersonal Skills
• Networking Skills - Ability to create warm and friendly relationships with clients/peers.
• Customer Focus - Staying in tune with customer expectations about quality and service.
• Quality Improvement - Emphasizing high quality and taking action to improve.Efficiency - Using time and resources efficiently on
• Problem Solving - Assessing the problem and finding
• Accountability - Personally exemplifying responsible and honest behavior
• Strong experience using Excel and the Microsoft Office Suite

GDI, Inc. is an Equal Opportunity Employer.

#BU22

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.