District Manager Food Service

Pinnacle Dietary Global; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

401K

PTO Time

Job summary

Pinnacle Dietary Global is seeking a District Manager to oversee multi-unit accounts under the Regional Operations Manager. You will lead a team of food service directors, drive service excellence, and ensure sanitation, compliance, and resident satisfaction.

Ideal candidates bring multi-unit leadership experience in healthcare food service, strong communication skills, and a focus on cost control and quality presentation. Travel to assigned locations is required.

Qualifications

• 1+ year experience operating a single PDG account.
• 5+ years proven leadership in a multi-unit setting.
• Healthcare food service operations experience preferred.
• Strong communication and client relationship skills.

Responsibilities

• Manage and direct operation of multi-unit accounts under Regional Ops Manager.
• Oversee a team of food service directors to ensure service excellence.
• Recruit, train, and onboard new directors and staff on timeframes.
• Lead sanitation inspections and corrective action plans with directors.
• Ensure accountability of directors and staff; communicate expectations.
• Monitor budgets, food procurement, and cost control.
• Address day-to-day operational issues and admin concerns.
• Ensure compliance with Facility, Local, State and Federal regs.
• Maintain relationships with facility admins; conduct on-site meetings.
• Support growth through director development and goal tracking.
• Attend resident council and on-site food-related events; engage residents.

Skills

Leadership

Multi-unit management

Communication

Client relationship

Employee engagement

Food trends knowledge

P&L accountability

Contract-managed service

Job description

JOB SUMMARY:

Under the direction of the Regional Operations Manager, the District Manager will manage and direct the operation of multi-unit assigned accounts. The district manager will oversee a team of food service directors to ensure PDG meets a service of excellence through sanitation, corporate compliance, and resident satisfaction.

KEY RESPONSIBILITIES:

• Recruits, Trains, and Onboards new directors and staff within established timeframes.
• Conducts, with the directors, weekly sanitation inspections and assigns Plan of Correction (POC) within timeframe for completion. Performs follow-up and direction with POC development and sustained corrective actions.
• Communicate expectations and ensure accountability of directors and staff.
• Oversees spending, food procurement and ensures established budget compliance.
• Troubleshoots and addresses day-to-day operational issues and those voiced by administration.
• Ensures corporate compliance through WhatsApp participation, weekly accounting reports, census reports, test trays and scheduled in-services.
• Maintains regular communication with Directors of assigned accounts through conference calls and TEAMS Meetings.
• Ensures adherence to all Facility, Local, State and Federal Regulations.
• Maintains excellent relationships with facility administration and department employees. Initiate one-on-one meetings with DON or admin when on site.
• Promotes professional growth and development of Directors through establishing goals, monitors execution and performs follow up.
• Maintains a presentable and professional work attire including name tag.
• Attends Resident council, food committee and other onsite food related events.
• Interacts with residents to build trust, gather feedback and improve satisfaction.
• Performs other duties as assigned by regional manager and VP.

PREFERRED QUALIFICATIONS:

• At least 1 year experience operating a single PDG account.
• Minimum of 5 years proven leadership experience in multi-unit setting.
• Experience in the healthcare food service operations.
• Excellent communication skills with a strong emphasis on client relationship building and employee engagement.
• Strong knowledge of current food trends with a focus on quality, production, sanitation, food cost and plate presentation.
• Knowledge of P&L accountability and contract-managed service experience desirable.
• Must be forward thinking, initiative-taking, and the face of Pinnacle Dietary Global.
• Covid Vaccine, Physical exam and PPD test required.

BENEFITS

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• 401K
• PTO Time

Travel: Mandatory travel to assigned locations but not limited to. Additional travel may be requested by Regional Manager