District Manager - Facilities Services

Velociti Services; Allentown (Lehigh County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Company-Provided Benefits

Voluntary Benefits

401(k) Retirement Plan

Job summary

Velociti Services is seeking a District Manager to oversee operations at multiple client sites serviced by subcontracted janitorial teams. You will ensure service quality, maintain client relationships, and manage subcontractor performance across the portfolio.

Ideal candidates bring 5+ years in facilities leadership, strong budgeting skills, and a hands-on approach to safety and compliance across sites. Travel across the region and a valid driver’s license are required.

Qualifications

• 5+ years of leadership experience in janitorial, custodial, or facilities services.
• Experience managing multiple accounts and subcontractor teams.
• Strong organizational and problem solving skills with hands-on leadership.

Responsibilities

• Oversee daily janitorial operations across multiple sites via subcontractors.
• Recruit, onboard, train, and supervise subcontractor teams; monitor performance.
• Serve as primary client contact, address concerns, and visit sites regularly.
• Conduct audits and inspections to ensure compliance with contracts and safety policies.
• Track labor and supply expenses; monitor budgets and drive efficiency.
• Enforce OSHA requirements and site-specific safety protocols.
• Complete required reports and approve subcontractor invoices.

Skills

Leadership

Subcontractor management

Client relations

Quality assurance

Budget management

Safety & compliance

Education

High school diploma

Bachelor’s degree in Business or Facilities Management

Job description

Job Description

The District Manager will oversee operations across a portfolio of client sites serviced through subcontracted janitorial teams. This role ensures consistent service delivery, compliance with standards, strong client relationships, and effective subcontractor management. The District Manager is accountable for operational performance, subcontractor oversight, safety, and financial goals.

Job Description

The District Manager will oversee operations across a portfolio of client sites serviced through subcontracted janitorial teams. This role ensures consistent service delivery, compliance with standards, strong client relationships, and effective subcontractor management. The District Manager is accountable for operational performance, subcontractor oversight, safety, and financial goals.

Key Responsibilities

• Operational Leadership: Manage daily janitorial operations across multiple sites via subcontractors, ensuring services meet quality and performance standards.
• Subcontractor Management: Recruit, onboard, train, and supervise subcontractor teams; monitor performance and ensure accountability.
• Client Relations: Serve as primary client contact, addressing concerns promptly, conducting regular site visits, and fostering trusted partnerships.
• Quality Assurance: Conduct audits and inspections to ensure subcontractors comply with contractual obligations, safety policies, and organizational standards.
• Financial Oversight: Track labor and supply expenses, monitor budgets, and implement efficiency measures while maintaining service quality.
• Safety & Compliance: Enforce safety programs, OSHA requirements, and site-specific protocols to maintain a safe and compliant environment.
• Reporting & Administration: Complete required reports, approve subcontractor invoices, document incidents, and provide timely updates to leadership and clients.
• Growth Support: Assist in launching new accounts, including planning, subcontractor allocation, and service rollout.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in Business, Facilities Management, or related field preferred.
• 5+ years of leadership experience in janitorial, custodial, or facilities services, preferably in a subcontractor model.
• Experience managing multiple accounts and subcontractor teams in a fast-paced environment.
• Strong organizational and problem-solving skills with a hands-on leadership approach.
• Excellent interpersonal and communication abilities for resolving employee, subcontractor, and client concerns.
• Valid driver’s license with ability to travel across assigned region.

Core Competencies

• Subcontractor & Team Leadership
• Client Relationship Building
• Operational Excellence & Accountability
• Budget & Resource Management
• Safety & Compliance Focus
• Quality Assurance & Problem Solving
• Initiative & Strategic Planning

Physical Requirements

Applicants for this role must be able to:

• Climb small to medium flights of stairs multiple times a day
• Standing for extended periods of time
• Approximately equal amount of time sitting and walking
• Able to hear and speak into a telephone
• Close visual work on a computer terminal
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments

Benefits

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:

Company-Provided Benefits (Full-Time, 30+ Hours per Week)

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term Disability Insurance

Voluntary Benefits

• Medical and Dental Insurance
• Additional Life and AD&D Insurance
• Supplemental Short-Term Disability Insurance
• Long-Term Disability Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement

• 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Anticipated Job Post End

9/30/2026