District Manager - Facilities Services

Velociti Services Co; Allentown (Lehigh County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

AD&D Insurance

Short-Term Disability Insurance

Medical and Dental Insurance

401(k) Retirement Plan

Job summary

Velociti Services is seeking a District Manager - Facilities Services to oversee janitorial operations across multiple client sites in the Allentown region. You will manage subcontractors, ensure safety and quality, and nurture client relationships while driving financial performance.

The role requires 5+ years of leadership in facilities services, strong organizational skills, and a hands-on leadership style. Travel across the region is expected as part of daily operations.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in Business, Facilities Management, or related field preferred.
• 5+ years of leadership experience in janitorial, custodial, or facilities services, preferably in a subcontractor model.
• Experience managing multiple accounts and subcontractor teams in a fast-paced environment.
• Strong organizational and problem-solving skills with a hands-on leadership approach.
• Excellent interpersonal and communication abilities for resolving employee, subcontractor, and client concerns.

Responsibilities

• Operational Leadership: Manage daily janitorial operations across multiple sites via subcontractors, ensuring services meet quality and performance standards.
• Subcontractor Management: Recruit, onboard, train, and supervise subcontractor teams; monitor performance and ensure accountability.
• Client Relations: Serve as primary client contact, addressing concerns promptly, conducting regular site visits, and fostering trusted partnerships.
• Quality Assurance: Conduct audits and inspections to ensure subcontractors comply with contractual obligations, safety policies, and organizational standards.
• Financial Oversight: Track labor and supply expenses, monitor budgets, and implement efficiency measures while maintaining service quality.
• Safety & Compliance: Enforce safety programs, OSHA requirements, and site-specific protocols to maintain a safe and compliant environment.
• Reporting & Administration: Complete required reports, approve subcontractor invoices, document incidents, and provide timely updates to leadership and clients.
• Growth Support: Assist in launching new accounts, including planning, subcontractor allocation, and service rollout.

Skills

Leadership

Client relations

Subcontractor management

Operational leadership

Budget awareness

Communication

Education

High school diploma or equivalent

Bachelor’s degree in Business or Facilities Management (preferred)

Job description

District Manager - Facilities Services

US-PA-Allentown

Job ID: 2026-3088

Type: Regular Full-Time

# of Openings: 1

Category: Facility Operations

Allentown, PA 18104

Overview

The District Manager will oversee operations across a portfolio of client sites serviced through subcontracted janitorial teams. This role ensures consistent service delivery, compliance with standards, strong client relationships, and effective subcontractor management. The District Manager is accountable for operational performance, subcontractor oversight, safety, and financial goals.

Responsibilities

Key Responsibilities:

• Operational Leadership: Manage daily janitorial operations across multiple sites via subcontractors, ensuring services meet quality and performance standards.


• Subcontractor Management: Recruit, onboard, train, and supervise subcontractor teams; monitor performance and ensure accountability.


• Client Relations: Serve as primary client contact, addressing concerns promptly, conducting regular site visits, and fostering trusted partnerships.


• Quality Assurance: Conduct audits and inspections to ensure subcontractors comply with contractual obligations, safety policies, and organizational standards.


• Financial Oversight: Track labor and supply expenses, monitor budgets, and implement efficiency measures while maintaining service quality.


• Safety & Compliance: Enforce safety programs, OSHA requirements, and site-specific protocols to maintain a safe and compliant environment.


• Reporting & Administration: Complete required reports, approve subcontractor invoices, document incidents, and provide timely updates to leadership and clients.


• Growth Support: Assist in launching new accounts, including planning, subcontractor allocation, and service rollout.

Qualifications

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree in Business, Facilities Management, or related field preferred.


• 5+ years of leadership experience in janitorial, custodial, or facilities services, preferably in a subcontractor model.


• Experience managing multiple accounts and subcontractor teams in a fast-paced environment.


• Strong organizational and problem-solving skills with a hands‑on leadership approach.


• Excellent interpersonal and communication abilities for resolving employee, subcontractor, and client concerns.


• Valid driver’s license with ability to travel across assigned region.

Core Competencies:

• Subcontractor & Team Leadership


• Client Relationship Building


• Operational Excellence & Accountability


• Budget & Resource Management


• Safety & Compliance Focus


• Quality Assurance & Problem Solving


• Initiative & Strategic Planning

Physical Requirements:

Applicants for this role must be able to:

• Climb small to medium flights of stairs multiple times a day


• Standing for extended periods of time


• Approximately equal amount of time sitting and walking


• Able to hear and speak into a telephone


• Close visual work on a computer terminal


• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments

Benefits:

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well‑being of our team members:

Company-Provided Benefits (Full-Time, 30+ Hours per Week)

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)


• Short-Term Disability Insurance

Voluntary Benefits:

• Medical and Dental Insurance


• Additional Life and AD&D Insurance


• Supplemental Short-Term Disability Insurance


• Long-Term Disability Insurance


• Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement:

• 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer, including disability/protected veterans

Equal employment opportunity, including veterans and individuals with disabilities.

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