District Manager - Loyston Point 2027

Tennessee Valley Hospitality, LLC; Andersonville (TN); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Job summary

Tennessee Valley Hospitality LLC, doing business as Loyston Point, seeks a District Manager to oversee a recreation area or cluster within a larger complex. This role reports to the General Manager and leads training, scheduling, operations, and maintenance across assigned campground areas.

The District Manager may be classified I or II depending on area size and complexity, with responsibilities including supervision of hosts and maintenance staff, safety trainings, and enforcing company

Qualifications

• Strong customer service skills with public contact.
• Excellent verbal and written communication.
• Willingness to manage and train staff and work with feedback.
• Able to learn quickly and follow instructions with minimal supervision.

Responsibilities

• Oversees general operations in an assigned area, ensuring compliance with standards.
• Supervises and trains hosts and maintenance staff.
• Conducts safety tailgate meetings and orientation sessions.
• Maintains relationships with staff, agencies, and visitors.
• Handles visitor issues in a courteous, timely manner.
• Performs and supervises maintenance tasks and repairs as needed.
• Manages fee collection, deposits, and revenue reporting.
• Fills in for hosts during breaks and vacations.

Skills

Customer service

Verbal communication

Written communication

People management

Flexibility

Tools

Microsoft Office

Job description

Tennessee Valley Hospitality LLC, dba Loyston Point- Working at Loyston Point offers the opportunity to assist visitors in a scenic lakeside setting, ideal for outdoor activities like boating, fishing, hiking, and camping. It's a rewarding role for outdoor enthusiasts, offering the chance to contribute to a positive experience and the preservation of this peaceful, picturesque location. Join us for the 2027 season.

Title: District Manager

Reports To: General Manager

Department: Operations

Summary:

TheDistrictManager position is assigned to a selected recreation area (or cluster of smaller areas) within a larger recreation complex. This may include a large campground or day use area, or a cluster of campgrounds and use areas. TheDistrictManager reports directly to an Operations/General Manager, and is responsible for training, scheduling, regular operations, facility maintenance, equipment use and care, tool use, care, and storage, within the assigned campground(s).DistrictManagers may be classified as a I or II, depending on the size and complexity of their assigned area.

RESPONSIBILITES:

• Oversees the general operations within an assigned area; calls attention to any operational deficiencies to comply with Permit, Operating Plan and Company operating standards.
• Supervises and trains hosts and maintenance personnel according to established procedures and develops effective working relationships with same.
• Assists in conducting training workshops, including new hire orientation at the beginning of each season and ongoing safety tailgate meetings.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Handles visitor complaints and rules violations in a courteous and professional manner and seeks to resolve such situations quickly and effectively.
• Troubleshoots and responds to situations as they occur within permitted areas.
• Makes suggestions and recommendations to improve or streamline operations.
• Performs manual labor tasks and may perform or supervise certain construction and maintenance tasks; assists maintenance personnel in the performance of routine duties.
• Assists/participates in all phases of fee collection, facility and grounds maintenance tasks, and water and utility system testing as needed.
• Secures, processes and maintains all records pertaining to deposits and revenues, and submits reports as directed.
• Collects time cards and submits completed summaries to Operations Manager.
• Reports problems and any unsafe or hazardous conditions as they are discovered, and enforces rules according to Company customer service standards.
• Fills in for hosts during breaks, sick leaves and vacations.

REQUIREMENTS:

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Strong verbal and written communication skills.
• Flexible, adaptable and resilient.
• Prior personnel management experience a plus; open to feedback and possess a desire for continuous learning.
• Possesses common sense and good judgement; able to make decisions within the boundaries of this position.
• Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
• Willingness and ability toconsistently move about the facility and occasionally lift20+lbs.
• Excellent verbal and written communication skills.
• Solid administrative abilities and computer skills, including recordkeeping and money handling.
• Ability to effectively handle a variety of conflicts.
• Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings and weekends

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Eligible employees are offered health benefit.

All hours worked will be paid.