District Manager (Amarillo)

Toot'n Totum Food Stores, LLC.; United States; Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Toot'n Totum is seeking a District Manager to direct and oversee daily store district operations across its retail/c-store network. You will drive profitability, coach Store Managers, manage district budgets, and ensure policy execution with broad store visibility.

This role requires 100% travel to sites and strong leadership. Ideal candidates bring 7+ years in retail management, a customer-focused mindset, and excellent communication and analytical skills to optimize performance and guest

Formación

• High School diploma or GED is required.
• Minimum seven years of retail or food management experience.
• Experience leading multiple stores in a district preferred.
• Strong planning, budgeting, and financial oversight.

Responsabilidades

• Oversee daily district store operations in alignment with company policies.
• Lead Store Managers through coaching, training and performance reviews.
• Direct staffing, scheduling, and budgeting for district stores.
• Report weekly results to VP of Operations and implement promotions.
• Ensure guest satisfaction and safety compliance.

Conocimientos

Leadership

Store Operations

Budgeting

Staff Development

Communication

MS Office

Project Management

Customer Service

Educación

High School diploma or GED

Herramientas

MS Office

Excel

Descripción del empleo

District Manager

At Toot 'n Totum, we're committed to bringing passion and customer focus to the business. The District Manager serves as an integral part of the Operations management team. The District Manager’s function is to direct and oversee daily Store District Operations in a retail/c-store environment through coordination & execution of Company policies, procedures, and directives. This position maximizes operational efficiency of assigned store locations and communicates effectively with the VP of Operations, Store Managers and store team members to maximize store sales and profitability. The District Manager drives excellence in day-to-day operations through training, coaching and supporting their Store Managers to become strong leaders while also reaching financial objectives and resolving Guest concerns using excellent interpersonal skills.

Supervisory Responsibilities

Leadership responsibility for all stores within assigned district. Recruit, interview, hire & train new Store Managers. Oversee the daily workflow & operations of the department/store. Provide constructive & timely performance reviews. Provide continuous leadership and coaching to all team members, routinely shaping positive & constructive feedback to ensure the team is set up for success. Handle discipline and termination of team members in accordance with company policy.

Essential Duties & Responsibilities

Ensure Company standards are met and maintained by protecting assets of the Company and managing ongoing operational expenses. Manage store budgeted hours and overtime; oversees staffing, scheduling and personnel movement. Continually survey market competition and monitor operational pricing based on our competition. Trains, coaches and develop Store Managers through positive reinforcement and ongoing feedback. Schedules and facilitates store meetings. Provides weekly summary reports to the VP of Operations. Promotes safety, recognizes and corrects safety hazards, conducts & documents safety walk‑through of all facilities and provides regular safety training; reports and responds to all robberies and burglaries. Promotes superior Guest relations via complaint resolution. Timely executes marketing promotions and merchandising directives. Coordinates and manages staffing for new and existing stores. Support and facilitate organizational changes, continuous improvement and communication. Embody personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteer discretionary effort and model desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, have courageous conversations with others when needed, and take personal accountabilities for all responsibilities.

Company Values

• Guest Ready
• Honor & Value
• Quick, Clean & Convenient
• Ownership
• Team‑Focused

Required Skills & Abilities

Proven ability to lead, motivate and direct team members. Effective project management skills: experience at managing organization change to deliver planned results to all stakeholders. Effective critical thinking and creative problem‑solving skills; strong business acumen and curiosity. Excellent written and verbal communication skills. Excellent conflict resolution skills; strong self‑concept and ability to make decisions. Excellent organizational and time management skills; keen attention to detail. Requires rapid and thorough decision making and creative problem‑solving skills, good judgment as well as the ability to accept personal accountability for areas of responsibility. Acts with integrity and professionalism. Experience with MS Office suite; intermediate to advanced knowledge of MS Excel preferred. Strong ability to interpret complex financial data preferred. Experience managing others required.

Education & Experience

High School diploma or GED A minimum of seven years’ retail or food management experience required or equivalent combination of education and/or work experience.

Physical Requirements

Physical Requirements: Ability to stand, walk, sit, talk/hear, push/pull, climb, bend/stoop, crouch/kneel/crawl, taste/smell, balance, twist/reach, carry, grasp with hands, squat, drive and use keyboard. Lifting Requirements: Lift/pull up to 50lbs on occasion. Hearing Requirements: Ability to hear alarms, communication equipment, verbal instructions, & machinery Cognitive Requirements: Basic reading, writing and math skills. Basic speech skills: must be able to speak, read, write & understand the English language, clerical tasks, memorization, analytical skills, function under stress & make independent decisions. Vision Requirements: General vision requirements in addition to close vision (<20 inches), Distance Vision (>20 feet), color vision and peripheral vision. Noise Levels: Normal (<85dB) noise levels. Repetitive Motion(s): Regularly & repetitively use both feet and both hands. Environmental Factors: General working conditions include wet/humid/steam conditions not created by weather, slippery floors, hot grease, working with mechanical parts and machinery including machinery that contains moving parts, toxic/caustic chemicals, concentrated soaps & cleaning solutions, asbestos exposure, outdoor weather conditions, extreme heat/cold, confined areas, pressurized equipment, Oxygen/Acetylene, Cylinders, CO2 Cylinders, electrical equipment, vibration, possible flying debris, flashing/strobing lighting and work around vehicles in motion.

Travel

100% travel is required: day travel on a regular basis, overnight travel on occasion. Must be able to respond to District needs at nights, weekends, holidays, as needed. Perform other duties as assigned.

Equal Opportunity Employer

Toot'n Totum and its affiliated companies are an equal opportunity employer (Minority/Female/Disabled/Veteran). Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

About Toot'n Totum

Toot'n Totum was founded in 1950 by the Mitchell family, and has grown to over 110 business units including 98 convenience stores, kitchen, car wash locations, lube centers, Mitch's BBQ, and Wendy's/Which Wich franchises located throughout the Texas and Oklahoma panhandles, Southern Kansas, and New Mexico. A privately owned company headquartered in Amarillo, Texas, it employs over 1,700 people throughout its various divisions.

For more information, visit www.tootntotum.com.