District Manager

Dunham's Sports; Troy (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Dunham’s Sports is seeking a Retail District Manager to lead and direct all stores within the district, with full profit and loss responsibility. This role covers stores in Tennessee or the surrounding area and requires strong leadership across multiple locations.

Responsibilities include analyzing sales trends, optimizing inventory and presentation, recruiting talent, managing payroll, and ensuring excellent customer service while executing company objectives and protecting assets.

Qualifications

• Six+ years of retail management experience with progressively more responsibility, managing multi-unit operations with full P&L responsibility.
• Bachelor’s degree preferred.
• Big-box retail management and/or equivalent education and experience combination will be considered.
• Proficiency in using Excel, Word, and Outlook.

Responsibilities

• Analyze district sales results and trends to increase sales.
• Maintain inventory mix and presentation to maximize sales per store.
• Recruit and select associates across the district.
• Control payroll hours and conduct store audits.
• Monitor inventory shrink across the district.
• Maintain high customer service levels through interactions with staff and customers.
• Train and develop hourly and management associates within the district.
• Ensure fair administration of HR policies.
• Achieve district annual sales targets and execute company objectives.
• Protect company assets through expense controls and loss prevention.
• Identify and develop new business opportunities and communicate priorities.

Skills

Results leadership

Retail operations

Financial analysis

Budget management

Customer service

Team leadership

Interpersonal skills

Excel

Word

Outlook

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

Overview

Dunham’s Sports seeks a Retail District Manager to lead and direct all stores within the district, including full profit and loss responsibility, while working within company objectives and policies to achieve district and regional goals.

This position will cover stores in Tennessee or the surrounding area.

Responsibilities

• Analyzing district sales results and trends to achieve sales increases and maximize sales
• Maintaining good inventory mix and merchandise presentation to maximize sales results in each store
• Proactive recruiting and selection of associates
• Controlling payroll hours, conducting store audits
• Monitoring all aspects of inventory shrink throughout the district
• Maintaining a high level of customer service within the district through personal interactions with associates and customers
• Training and developing hourly and management associates within assigned district
• Fair administration of human resources policies & practices
• Achieving district annual sales that meet or exceed company targets
• Effectively planning and executing company objectives
• Protecting company assets through expense controls and working with loss prevention
• Identifying and developing new business opportunities
• Consistently and effectively communicating district, regional, and company priorities

KNOWLEDGE/SKILLS:

• Demonstrated results-oriented leadership
• Extensive understanding of retail and business operations and fundamentals
• Demonstrated record of achieving performance goals and objectives
• Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory
• Demonstrated ability to produce desired results by leveraging resources, maintaining expense control, managing merchandise effectively, and defining and communicating clear expectations
• Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability
• Demonstrated strong interpersonal and leadership skills including a propensity to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations
• Demonstrated ability to work effectively with others to achieve objectives
• Proficiency in using Excel, Word, and Outlook

Qualifications

WORK EXPERIENCE and EDUCATION:

• Six+ (6) years of retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery, or convenience store operations with full P&L responsibility
• Bachelor’s degree preferred
• “Big-box” retail management and/or equivalent education and experience combination will be considered

COMPETENCIES:

• Drives results by identifying opportunities to improve performance
• Works efficiently by planning and organizing work to achieve sales goals and objectives
• Focuses on customers by anticipating customer needs, overcoming obstacles, and continually striving to improve customer satisfaction
• Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential
• Communicates effectively by providing clear and timely communication and demonstrating effective listening skills
• Demonstrates adaptability by adjusting to changing business priorities