District Manager

UDR Lighthouse EAS LLC; Silver Spring (MD); On-site; USD 130,000 - 148,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA (Medical/Dependent Care)

Life & critical illness coverage

Short-term disability & AD&D

Retirement plan with company match

Job summary

UDR Lighthouse EAS LLC is seeking a seasoned Property Operations Leader to drive the financial and operational performance of a portfolio of communities. You will lead staffing, budgets, and retention programs while ensuring compliance and high resident satisfaction.

The role reports to the Area Director and serves as a development path toward Regional Manager, with a focus on occupancy growth, capital projects, and consistent reporting across sites.

Qualifications

• Bachelor's degree in Business or related field; equivalent experience considered.
• 4–6 years of supervisory experience in residential property management.
• 4–6 years in strategic planning, financial analysis, or operational management, preferably real estate.
• Experience with OneSite or similar site operating system.
• Valid driver's license.

Responsibilities

• Drive financial performance, manage budgets, and identify revenue opportunities.
• Analyze market conditions and implement occupancy strategies.
• Oversee daily property operations, safety, compliance, and emergency procedures.
• Conduct weekly site inspections to maintain property standards and curb appeal.
• Resolve escalated resident concerns and implement retention programs.
• Hire, train, coach, and develop associates while managing performance and staffing needs.
• Prepare required reports and support business objectives.

Skills

Financial analysis

People leadership

Budget management

Resident services

Property operations

Marketing strategy

Communication skills

Staff development

Team motivation

Education

Bachelor's degree in Business

Tools

OneSite

MS Office

Job description

Responsible for the overall operational and financial performance of a portfolio of communities, including staffing, collections, resident services, maintenance, revenue growth, capital improvements, reporting, safety, and compliance. Ensures communities meet company standards, maintain operational efficiency, and achieve financial goals. This role serves as a development opportunity for future Regional Managers.

Reports To: Area Director

Essential Functions

Drive financial performance, increase controllable net operating income, manage budgets, and identify opportunities for revenue growth.

Analyze market conditions and implement marketing strategies to achieve occupancy goals.

Oversee daily community operations, company policies, safety, compliance, and emergency procedures.

Conduct weekly site inspections to maintain property standards, curb appeal, cleanliness, and market-ready homes.

Resolve escalated resident concerns and implement retention programs to improve resident satisfaction.

Hire, train, coach, and develop associates while managing performance, scheduling, time records, and staffing needs.

Foster a motivated, engaged, and goal-oriented team aligned with company values.

Prepare required reports, support business objectives, and perform other duties as assigned.

Performance Requirements

Strong financial, business, and property management knowledge.

Excellent leadership, coaching, personnel management, and decision‑making skills.

Ability to analyze financial reports, develop business plans, solve problems, and manage multiple priorities.

Exceptional written and verbal communication skills.

Ability to build relationships with residents, employees, vendors, contractors, and leadership.

Proficiency with spreadsheets, databases, reporting tools, and word-processing software.

Knowledge of Fair Housing laws and company policies.

Ability to travel as needed.

Education and Experience

Bachelor's degree in Business or a related field preferred; equivalent relevant experience may be considered.

Four to six years of supervisory experience required, preferably in residential property management or related operations.

Four to six years of experience in strategic planning, financial analysis, business development, or operational management required, preferably in real estate.

OneSite or another site operating system experience required.

Valid driver's license required unless otherwise noted.

Compensation and Benefits

Salary Range: $130,000–$148,000 annually, depending on experience
Bonus Potential: 20% annually

Benefits Include:

Medical, dental, and vision insurance

Medical FSA, Dependent Care FSA, and Lifestyle Spending Account

Supplemental life insurance and critical illness coverage

Supplemental short-term disability and AD&D insurance

Voluntary long‑term care insurance

401(k) with company match

UDR provides equal employment opportunities to employees and applicants and prohibits discrimination and harassment in accordance with applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.