District Manager

Big Brand Tire & Service; Seattle (WA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Competitive base salary $100K–$125K +月

Career advancement opportunities

Paid vacation and holidays

Medical, dental, and life insurance

Vision, voluntary life, and accident保险

401(k) with company match

Employee discounts and perks

Job summary

Big Brand Tire & Service in Seattle seeks a District Manager to oversee 8–12 store locations, drive company initiatives, and develop high‑performing teams. You’ll ensure operations meet performance targets, uphold safety standards, and maintain exceptional customer service.

The role emphasizes leadership, talent development, and financial performance. Candidates should have 5+ years in automotive repair and retail sales with management experience, plus strong knowledge of tires and mechanical

Qualifications

• 5+ years of experience in automotive repair and retail sales, including management.
• Strong knowledge of tires, tire-related services, and mechanical repairs.
• Demonstrated leadership with experience in training, coaching, and motivating teams.
• Excellent customer service and communication skills, with high integrity.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite.
• Comfortable presenting to small/medium groups and managing multiple priorities.
• Willingness to travel regularly and spend significant time on-site.

Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement.
• Lead hiring, training, and performance management of store-level staff.
• Drive achievement of EBITDAR, sales, and customer service targets.
• Ensure a safe and compliant environment for employees and customers.
• Manage customer complaints to resolution in a timely and professional manner.
• Oversee inventory management and operational efficiency across all stores.
• Coach and mentor store managers and team members to support development.

Skills

Leadership

Staff training

Customer service

Communication

Travel readiness

Time management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Google Suite

Job description

About Us

Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. In the past five years, we've experienced significant growth, bringing several well‑known tire brands under one roof—all united by our commitment to fast, friendly service for both customers and team members. We believe in investing in our people, promoting from within, and offering real opportunities for career growth.

District Manager

Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. In the past five years, we've experienced significant growth, bringing several well‑known tire brands under one roof—all united by our commitment to fast, friendly service for both customers and team members. We believe in investing in our people, promoting from within, and offering real opportunities for career growth.

As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high‑performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Key Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement
• Lead hiring, training, and performance management of store‑level staff
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics
• Ensure a safe and compliant environment for employees and customers
• Manage customer complaints to resolution in a timely and professional manner
• Oversee inventory management and operational efficiency across all stores
• Coach and mentor store managers and team members to support their development and career progression

What We’re Looking For

• 5+ years of experience in automotive repair and retail sales, including management experience
• Strong knowledge of tires, tire‑related services, and mechanical repairs is highly desirable
• Demonstrated leadership skills with experience in training, coaching, and motivating teams
• Excellent customer service and communication skills, with a high level of personal integrity
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
• Comfortable speaking and presenting in small to medium‑size groups
• Ability to manage multiple priorities and perform well under pressure
• Willingness to travel regularly and spend significant time on‑site as needed
• Valid in‑state driver’s license and insurability under company vehicle policy

Benefits & Perks

• Competitive base salary: $100K–$125K annually, plus monthly bonuses
• Excellent opportunities for career advancement
• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance available
• 401(k) with company match
• Employee discounts and perks

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world‑class service to our customers and being the employer‑of‑choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.