Automotive Store Manager

Big-Brand-Tire-; Pleasanton (CA); On-site; USD 34,440,000 - 55,104,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts, referral bonuses &

ASE reimbursement

Career growth to Store Manager or Mult

Job summary

Big Brand Tire & Service is seeking an Automotive Store Manager to lead a high-performance team and deliver exceptional customer experiences. You will recruit, coach, and manage staff, drive daily KPIs, and own the guest interactions from estimates to tough saves.

This role requires strong leadership and a hands-on approach to store operations in a fast-paced automotive setting. The ideal candidate has 2+ years in automotive store management, proven sales leadership, and a track record of

Qualifications

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership).
• Proven sales leadership: hits targets, builds pipeline, lifts RO & close rates.
• People leader: hires well, coaches often, retains talent.
• Operational athlete: KPIs, scheduling, inventory, cash controls.
• Customer-first communicator: clear explanations and follow-through.
• Valid driver’s license; ability to assist with shop flow (periodic lifting up to 70 lbs).
• Open availability, including weekends, to lead the store through our busiest guest-facing hours.

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team.
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast; own the guest experience.
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through.
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence.
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination.
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence.

Skills

Store/service management

Sales leadership

People leadership

Operational excellence

Customer-focused communication

Valid driver's license

Weekend availability

Job description

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Store Manager:

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs you’ll own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.