District Manager

Florence Coffee Orange; Missoula (MT); On-site; USD 65,000 - 90,000; Full time

Job summary

Florence Coffee Company is seeking a District Manager to oversee multiple drive-thru coffee locations in Missoula, Montana. You will lead Supervisors and baristas, handle hiring, onboarding, and training, and optimize schedules to balance demand and labor costs.

Strong communication and organizational skills are essential to keep shops running smoothly. You will travel between locations, address employee concerns, and ensure performance improvements.

Qualifications

• 5+ years of management experience in coffee, food service, retail, or similar fast-paced environments.
• Experience with scheduling, hiring, training, and employee coaching.
• Strong communication, organization, and problem-solving skills.
• Ability to address conflicts professionally and hold staff accountable.
• Willingness to travel between locations and adapt to early mornings or evenings.

Responsibilities

• Lead and support shop Supervisors and baristas across assigned locations.
• Manage hiring, interviews, onboarding, and training.
• Create and maintain schedules that balance customer demand, staffing needs, and labor costs.
• Respond promptly to employee concerns, call-outs, and coverage needs, keeping affected team members informed.
• Conduct regular shop visits to assess customer service, drink quality, cleanliness, and policy compliance.
• Coach employees, address performance concerns, and follow through on improvement plans.
• Review sales, staffing, and operational reports to identify opportunities for improvement.
• Complete payroll reviews, maintain accurate records, and provide timely district updates.
• Coordinate with upper management, warehouse staff, and other departments.
• Lead meetings and ensure company updates are understood and implemented consistently.

Job description

District Manager — Florence Coffee Company

Location: Missoula, Montana

Florence Coffee Company is hiring a District Manager to oversee multiple drive-thru coffee locations. We’re looking for a dependable, organized leader who communicates clearly, develops employees, and takes initiative to keep shops running smoothly.

What You’ll Do

• Lead and support shop Supervisors and baristas across assigned locations.
• Manage hiring, interviews, onboarding, and training.
• Create and maintain schedules that balance customer demand, staffing needs, and labor costs.
• Respond promptly to employee concerns, call-outs, and coverage needs, keeping affected team members informed.
• Conduct regular shop visits to assess customer service, drink quality, cleanliness, and policy compliance.
• Coach employees, address performance concerns, and follow through on improvement plans.
• Review sales, staffing, and operational reports to identify opportunities for improvement.
• Complete payroll reviews, maintain accurate records, and provide timely district updates.
• Coordinate with upper management, warehouse staff, and other departments.
• Lead meetings and ensure company updates are understood and implemented consistently.

What We’re Looking For

• Previous management experience in coffee, food service, retail, or a similar fast-paced environment; multi-location experience preferred.
• Strong communication skills and consistent, timely follow-through.
• Experience with scheduling, hiring, training, and employee coaching.
• The ability to address conflict professionally and hold employees accountable fairly.
• Strong organization, attention to detail, and sound judgment.
• Comfort using Google Drive, Docs, Sheets, email, and scheduling platforms.
• A valid driver’s license and reliable transportation for regular travel between locations.
• Flexibility to support shop operations, including early mornings and occasional evenings or weekends.