District Manager

Everyday Coffee Company; City of Rochester (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Everyday Coffee Company is seeking a dynamic District Manager to lead multiple QSR locations and drive operational excellence across the franchise network. The role reports to the VP of OPS and focuses on opening new stores, improving processes, and delivering strong financial results.

The ideal candidate has 5+ years of multi-unit restaurant management experience and a proven track record of meeting operational and financial goals. Will travel extensively to oversee locations.

Qualifications

• Minimum 5 years of multi-unit restaurant management experience, QSR, Grocery Retail, or Dunkin' a plus.
• Proven track record of achieving operational and financial goals.
• Strong leadership, communication, mentoring, and problem-solving skills.
• Proficiency in Microsoft Office and POS systems.
• Valid driver’s license and ability to travel between locations.
• Travel as needed to various operation zones on day trips and overnight up to 70% of the time.

Responsibilities

• Hire, train, and mentor Store Managers and their teams.
• Foster a culture of accountability, respect, feedback, and high performance.
• Develop succession plans and execute talent development strategies.
• Ensure compliance with brand standards, construction process, health & permit regulations, and safety protocols.
• Be the solution liaison between Brand, Construction, Retailer, and ECC – focused on continuous process improvement.
• Monitor customer satisfaction metrics and implement improvements.
• Conduct regular store visits and audits to ensure operational consistency.
• Manage labor and food costs to meet budget targets.
• Drive sales growth through local marketing and promotional initiatives.
• Oversee cash handling and banking procedures across all locations.
• Implement new product rollouts and promotional campaigns.
• Analyze performance data and develop action plans to address gaps.
• Collaborate with cross-functional teams to support business goals.

Skills

Multi-unit management

Leadership

Communication

Mentoring

Problem-solving

Travel readiness

Tools

Microsoft Office

POS systems

Job description

Overview

Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day. Join us. We’re Brewin’ Happy every day! Everyday Coffee Company is proud to partner with Dunkin' as a franchise with aggressive growth nationwide, launching new locations within major retailers across the U.S. over the next five years. As part of this exciting growth, we are seeking a dynamic and experienced District Manager to lead multiple QSR locations. This role is critical to opening new locations, driving operational excellence, developing high-performing teams, and achieving strong financial results across all stores.

Position Title

District Manager

Reports To

VP of OPS

Responsibilities

Leadership & Team Development

• Hire, train, and mentor Store Managers and their teams.
• Foster a culture of accountability, respect, feedback, and high performance.
• Develop succession plans and execute talent development strategies.

Operational Excellence

• Ensure compliance with brand standards, construction process, health & permit regulations, and safety protocols.
• Be the solution liaison between Brand, Construction, Retailer, and ECC – focused on continuous process improvement.
• Monitor customer satisfaction metrics and implement improvements.
• Conduct regular store visits and audits to ensure operational consistency.

Financial Management

• Manage labor and food costs to meet budget targets.
• Drive sales growth through local marketing and promotional initiatives.
• Oversee cash handling and banking procedures across all locations.

Strategic Execution

• Implement new product rollouts and promotional campaigns.
• Analyze performance data and develop action plans to address gaps.
• Collaborate with cross‑functional teams to support business goals.

Qualifications

• Minimum 5 years of multi‑unit restaurant management experience, QSR, Grocery Retail, or Dunkin' a plus. Large geography and remote support preferred.
• Proven track record of achieving operational and financial goals.
• Strong leadership, communication, mentoring, and problem‑solving skills.
• Proficiency in Microsoft Office and POS systems.
• Valid driver’s license and ability to travel between locations.
• Travel as needed to various operation zones on day trips and overnight up to 70% of the time.

Job Type

Full-time

Pay

$60,000.00 - $80,000.00 per year; 20% Bonus Potential

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts, or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.