District Manager (Illinois)

7Brew Coffee; Rockford (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) and retirement plan

Paid time off and holidays

Paid sick leave

Job summary

7Brew Coffee is seeking a District Manager to oversee multiple stands within a defined district. The role emphasizes operational excellence, profitability, and team development while preserving the brand culture.

You will coach Stand Managers, ensure KPI targets, and serve as a liaison between frontline operations and regional leadership. Travel between stand locations is frequent, with up to 80% travel, and the position requires strong leadership, communication, and data-driven decision making.

Qualifications

• 3+ years of experience in a multi-unit leadership role, preferably in high-volume drive-thru, retail, restaurant, or hospitality operations.
• Valid driver’s license with the ability to travel frequently between stand locations.
• Valid Serv Safe Certificate or ability to attain one within 3 months of employment.
• Proficiency in data and reporting tools to monitor KPI, labor, and profitability.

Responsibilities

• Oversee operations across multiple stand locations within a defined district.
• Coach and develop Stand Managers on performance, execution, and leadership.
• Ensure adherence to safety, maintenance schedules, and government regulations.
• Manage KPI performance: staffing, labor cost controls, guest experience, inventory, and profitability.
• Maintain alignment with brand standards and Brew Horizons/7 Brew culture.
• Communicate effectively with regional leadership and field teams.

Skills

Leadership

Communication

Coaching

Data analysis

P&L understanding

Travel readiness

Scheduling

Team development

Problem solving

Tools

Power BI

Microsoft Office Suite

Job description

Reports to: Region Manager
Key Partners: Brewistas, Shift Leads, Stand Manager, NSO Team, and Stand Office Support

Position Summary:The District Manager is responsible for overseeing operations across multiple 7 Brew stand locations within a defined district. This role supports and enforces operational excellence, profitability, and team development while preserving the unique culture and mission of Brew Horizons and 7 Brew. The District Manager provides direct coaching and support to Stand Managers and team members, ensures consistent operational execution, and serves as a key liaison between frontline operations and regional leadership.

Key Responsibilities

Operational Leadership & Efficiency

• Ensure all stand locations operate in alignment with company standards, procedures, and brand expectations.
• Serve as a proactive presence in the field by regularly visiting stands to maintain connection with stand managers, frontline operations and team dynamics.
• Coach and develop Stand Managers on performance, operational execution, and team leadership.
• Monitor and maintain adherence to maintenance schedules, inspections, and applicable safety and government regulations.
• Ensure Stand Managers are meeting established KPI's (Staffing, Bench Strength, Labor Cost Controls, Guest Experience, Inventory, Ticket Times, Stand Profitability, New Hire Training Completion).
• Champion the 7 Brew culture of speed, quality, and service always.

Team Development

• Train, support, and empower Stand Managers to develop high-performing teams.
• Evaluate team needs and provide actionable coaching to promote leadership growth and development.
• Foster a positive work environment that encourages accountability, feedback, and ongoing improvement.
• Identify and mentor future leaders within the organization.

Communication and Accountability

• Ensure effective and timely communication across all stands and with regional leadership.
• Uphold all policies and reinforce company values through hands-on leadership and consistent follow-through.
• Embody and demonstrate company values: Be Great, Be Real, Be Accountable, Be Together, and Be Nice in daily leadership, communication, and decision-making.
• Address operational, procedural, and cultural issues with professionalism and a solutions-focused approach.
• Perform other duties as assigned .

Qualifications

• Passion for 7 Brew's Mission of cultivating kindness, one cup at a time.
• 3+ years of experience in a multi-unit leadership role, preferably in high-volume drive-thru, retail, restaurant, or hospitality operations.
• Valid driver's license with the ability to travel frequently with assigned market.
• Ability to travel independently between stand locations.
• Valid Serv Safe Certificate or ability to attain one within 3 months of employment

Required Skills

• Strong leadership and communication abilities, with experience managing diverse teams.
• Ability to coach, inspire, and hold teams accountable to high-performance standards.
• Comfort working in a fast-paced, dynamic environment with competing priorities.
• Ability to analyze data and explain performance metrics (P&L, labor, sales) to managers.
• Adaptability to shifting needs, feedback, and operational challenges.
• Proficiency in Microsoft Office Suite, Power BI, and company reporting tools
• High-energy, fast-paced drive-thru coffee stand environment
• Frequent exposure to noise, music, and changing outdoor weather conditions
• Frequent travel (up to 80%) between stands, including site visits and on-site support
• Ability to work one weekend day per week
• Flexible scheduling including early mornings (5 am), late nights (11:30 pm), weekends, and holidays
• On-call availability may be required during stand openings, peak periods, or emergencies

Essential Job Functions

To perform this role successfully, a team member must be able to:

• See clearly at near and far distances; distinguish colors, patterns, and text
• Hear and communicate effectively in-person, over the phone, and through headsets
• Sit, stand, and move about for extended periods; regularly drive between locations
• Use of hands and fingers for equipment operation, typing, and tool handling
• Bend, reach, stoop, squat, climb ladders and lift up to 50 lbs regularly
• Work efficiently under pressure, multitask, and meet shifting deadlines
• Quickly learn new processes, stay focused, and make timely decisions
• Communicate clearly, think critically, adapt to feedback, and lead with creativity

Compensation & Benefits
The anticipated salary range for this position is $75k to $90k annually, includes eligibility for a quarterly incentive based on stand performance. Actual compensation will be determined based on experience, skills, qualifications, and other legitimate business factors.

Eligible team members are also offered a comprehensive benefits package, including medical, dental, vision, paid time off, paid holidays, 401(k), life and disability coverage, and other Company-sponsored benefits.

Success in This Role

A successful District Manager means consistently leading a group of stands that operate with strong execution, accountability, and alignment to Brew Horizons and 7 Brew standards. A successful District Manager is visible in the field, builds trusted partnerships with Stand Managers, coaches' teams to meet or exceed key performance indicators, and proactively addresses operational, staffing, training, and cultural opportunities before they become larger issues. This leader develops bench strength, reinforces a positive and high-performance environment, communicates clearly with regional manager and stand teams, and ensures every location delivers the speed, quality, service, and kindness expected of the brand.

NOTE: The essential responsibilities of this position are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, Brew Horizons LLC job descriptions are not intended to be all-inclusive, and this document in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members may perform other duties and tasks as assigned and other related duties as needed to meet the organization's ongoing needs. Brew Horizons reserves the right to change or assign other duties to this position as required.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our team members unique.

NOTICE: An artificial intelligence (AI) tool is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:

• The candidate's ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate's fit for this job posting.

The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired

Location - 7 Brew - Rockford - 7210 Walton Street - IL - 7210 Walton St