District Manager

Public Storage; Mesquite (TX); Vor Ort; USD 105.000 - 121.000; Vollzeit

Benefits dieser Stelle

Equity grant

Stock program

Guaranteed bonus

Performance bonus

Healthcare

401(k)

Paid time off

Weekday schedule

Zusammenfassung

Public Storage is seeking a dynamic leader to recruit, coach and manage a front-line team, acting as a brand ambassador and driving operational excellence across our properties. You will oversee maintenance, vendor management, audits and customer service to deliver a welcoming, secure environment.

This role emphasizes growth, analytics and strategic execution: you’ll identify trends, optimize delinquency reduction, and capitalize on opportunities within your district.

Qualifikationen

• Leadership experience building high-performing teams in retail or service industries.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Excellent communication and time management skills.
• Bachelor's degree preferred.

Aufgaben

• Recruit, motivate and retain a customer-facing front-line team.
• Coach team on customer service and sales strategies.
• Oversee maintenance, vendor management and safety standards.
• Address customer inquiries promptly and professionally.
• Use analytics to identify trends and drive district strategies.

Kenntnisse

Leadership

Communication

Sales

Customer service

People management

Ausbildung

Bachelor's degree preferred

Tools

MS Office

Jobbeschreibung

Annual Compensation Pay Range: $105,000 - $121,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team

• Recruit, motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service

• Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers, colleagues and team-members

BENEFITS

• $121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
  • Second year bonus potential increase to $20,000 performance-based bonus
  • Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans – we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications

Qualifications & Expectations

• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Weekend availability by telephone
• 5 work Saturday’s per year required during peak season

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.