District Manager

Bennetts Company; Mesa (AZ); On-site; USD 95,000 - 135,000; Full time

Job summary

Bennetts Company in Mesa, AZ seeks a District Manager to oversee 8–10 automotive service locations, guiding Store Managers to deliver service standards and profitability while ensuring an exceptional customer experience.

The role requires 5+ years of multi-unit leadership, proven P&L oversight, and the ability to travel extensively within the territory to coach teams, analyze performance, and drive market growth.

Qualifications

• 5+ years of multi-unit management experience in the automotive aftermarket or related service-driven industry.
• Proven results leading multiple locations and meeting sales, profit, and operational objectives.
• Strong knowledge of automotive service operations and customer experience management.
• Experience managing P&L, budgeting, labor controls, and metrics.
• Excellent communication and relationship-building abilities.

Responsibilities

• Lead, coach, and develop store leadership teams to achieve operational and financial excellence.
• Drive sales growth, profitability, and customer satisfaction.
• Use KPI/metric analysis to identify issues and implement action plans.
• Ensure compliance with company policies, safety standards, and regulations.
• Recruit, develop, and retain talent; foster accountability, teamwork, and continuous improvement.
• Conduct store assessments covering operations, customer experience, engagement, and safety.
• Manage P&L performance, budgeting, labor controls, inventory, and productivity initiatives.
• Resolve escalated customer concerns and address performance challenges through coaching and corrective action.
• Support business development and opportunities to grow market share.

Skills

Multi-unit management

Sales leadership

P&L management

Data-driven decision-making

Communication

Travel ability

Job description

District Manager, Automotive Service & Repair

oversees the leadership, performance, and profitability of approximately 8–10 automotive service locations within an assigned market. The role provides hands‑on support and strategic direction to Store Managers to ensure consistent execution of service standards, operating procedures, and initiatives while delivering an exceptional customer experience.

Key Responsibilities

• Lead, coach, and develop store leadership teams to achieve operational and financial excellence.
• Drive sales growth, profitability, and customer satisfaction.
• Use KPI/metric analysis to identify issues and implement effective action plans.
• Ensure compliance with company policies, safety standards, and federal/state/local regulations.
• Recruit, develop, and retain talent; foster accountability, teamwork, and continuous improvement.
• Conduct store assessments covering operations, customer experience, engagement, and safety.
• Manage P&L performance, budgeting, labor controls, inventory, and productivity initiatives.
• Resolve escalated customer concerns and address performance challenges through coaching and corrective action.
• Support business development and opportunities to grow market share.

Qualifications & Skills

• 5+ years of multi‑unit management experience in the automotive aftermarket, retail automotive service, or related service‑driven industry.
• Proven results leading multiple locations and meeting sales/profit/operational objectives.
• Strong knowledge of automotive service operations, customer experience management, and retail fundamentals.
• Experience managing P&L, budgeting, labor controls, and operational metrics.
• Strong analytical/problem‑solving skills and data‑driven decision‑making.
• Excellent communication, relationship‑building, and conflict‑resolution abilities.
• Ability to adapt quickly, lead through change, and drive accountability.
• Valid driver’s license and ability to travel extensively within the territory.