District Manager

Alsco Uniforms; Fort Collins (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Plan - immediate eligibility

Vacation & PTO

Medical/Dental/Vision benefits

Job summary

Alsco Uniforms is seeking a District Manager to oversee a district of routes and drive service excellence. This role reports to the Service Manager and may become Senior DM if the district exceeds seven routes.

The position emphasizes leadership, route optimization, and strong customer relations. The District Manager will lead a productive team, ensure safety and policy compliance, and collaborate with branches to maintain excellent customer experiences and profitable operations.

Qualifications

• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication; follow directions and manage time well.
• Good driving record and valid driver's license.

Responsibilities

• Lead and motivate a district to be highly productive through training, meetings, route rides, and relationship building with RSRs.
• Ensure customer loyalty and outstanding service via customer visits, audits, problem solving, and effective communication with customers.
• Ensure compliance with all company policies and safety procedures within the district.
• Drive retention and growth by motivating district to solicit new customers and upsell products, while maintaining profitable product mix.
• Oversee route organization, collaborate with other departments, and ensure a professional image of the district.
• Safely operate a delivery vehicle and follow all laws and company policy.
• Perform additional tasks as directed by supervision.
• Senior DM duties include securing facility, managing inventory, and handling deposits and paperwork at the service center.

Skills

Customer service

Route sales

Communication

Time management

Team player

Driving

Education

High School diploma

Job description

Job Summary

The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.

Classification

Exempt

Job Summary

The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.

Essential Functions

• Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
• Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
• Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
• Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
• Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
• Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
• Follow written and verbal instructions and perform other tasks as directed by supervision.
• A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.

Additional Functions

• Work with and support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience. Qualified to hold a drivers license.

Travel Requirements

• Frequently within the branch area.

Typical Environmental Conditions

• Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

• Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

• Medical/Dental/Vision Benefits - available after waiting period
• Vacation & PTO - available after waiting period
• 401(k) Plan - immediate eligibility/company match
• Monday through Friday work schedule (some occasional/minimal weekend work might be required)

For a general description of benefits that are being offered for this position, please visit https://alsco.com/benefits/.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.