District Manager

Socket.dev; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K with company match

Medical, Dental, Vision

Life Insurance

Vacation, Sick Time, Holidays

Direct Deposit

Career Advancement

Learning & Development

Inclusive and Diverse Team Environment

Job summary

Alsco is seeking a District Manager to lead a district of routes, meet service goals, and report to the Service Manager. A Senior DM oversees a service center with more than seven routes, handling facility security, inventory, deposits, and coordination with the processing plant.

Responsibilities include training, customer visits, problem solving, enforcing policies, and driving growth while maintaining safety and quality across the district.

Qualifications

• Valid driver's license with clean driving record.
• Strong customer service and route sales skills.
• Excellent spoken and written English communication.
• Ability to count and manage basic math and maintain accurate records.

Responsibilities

• Develop and motivate a district to be productive through training, meetings, and route rides.
• Ensure customer loyalty via visits, audits, problem solving, and open communication.
• Enforce company policies, safety, and Service SOP within the district.
• Drive retention and growth by soliciting new customers and upselling services.
• Coordinate district operations, communicate changes and policies, and work with other departments.
• Safely operate delivery vehicles and complete route responsibilities as needed.
• Support supervision by following instructions and performing other tasks.

Skills

Driver's license

Customer service

Route sales

English communication

Education

High School diploma

Job description

Job Summary:

The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.

Our full-time employees enjoy:

401K Plan with Company Match

Medical, Dental, Vision, FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Choice of Global Cash Card or Direct Deposit

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Essential Functions:

• Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
• Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
• Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
• Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
• Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
• Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
• Follow written and verbal instructions and perform other tasks as directed by supervision.
• A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.

Additional Functions:

• Work with and support other service personnel as required by supervision.

Qualifications:

• Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:

• High School graduation or similar experience. Qualified to hold a drivers license.

Travel Requirements:

• Frequently within the branch area.

Typical Environmental Conditions:

• Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

• Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs., standing, walking, writing, speaking, hearing.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Alsco is an Aff…

Revised: 03/14/2022