District Manager

Alsco Inc.; Tallahassee (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K with company match

Life Insurance

Disability Insurance

Vacation & Holidays

Direct Deposit

Job summary

Alsco Uniforms is seeking a District Manager to meet or exceed service goals across a district of routes. You will report to the Service Manager, with potential to become Senior DM if the district oversees a service center with more than seven routes.

You will develop a productive team through training, regular meetings, route rides, and strong relationships with RSRs, while ensuring exceptional customer service, policy adherence, and operational efficiency across the district.

Qualifications

• Valid Driver’s License and a clean driving record, 21+.
• Excellent customer service and route sales skills.
• Strong verbal and written English communication and time management.
• Ability to recognize colors, sizes and counts of product.

Responsibilities

• Develop and motivate a district to be highly productive through training, meetings, route rides, and strong relationships with RSRs.
• Ensure customer loyalty and outstanding service via visits, audits, problem solving, open communication and negotiation.
• Enforce policies, safety and SOP within the district.
• Drive retention and growth by soliciting new customers and upselling services.
• Lead district operations, communicate changes, and coordinate with other departments.
• Perform general route duties and operate delivery vehicle in compliance with laws.

Skills

Customer service

Route sales

Team leadership

Time management

Communication

Valid Driver’s License

Education

High School diploma or equivalent

Job description

Job Summary

The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.

Essential Functions

• - Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
• - Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
• - Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
• - Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
• - Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
• - Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
• - Follow written and verbal instructions and perform other tasks as directed by supervision.
• - A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.

Additional Functions

• - Work with and support other service personnel as required by supervision.

Qualifications

• - Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.
• - Demonstrate excellent skills in customer service and route sales.
• - Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• - Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

A combination of education and experience will be considered.
- High School graduation or similar experience. Qualified to hold a drivers license.

Travel Requirements

• - Frequently within the branch area.

Typical Environmental Conditions

• - Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• - Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

• - Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

• 401K Plan with Company Match
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits .

About Us

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Alsco Uniforms is an Equal Employment Opportunity Employer

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.

Thank You for Considering Alsco Uniforms

thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background check and safety sensitive drug screening.

Revised: 04/29/2022

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.