District Manager

Security Finance; Blackfoot (ID); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Job summary

Security Finance is seeking a District Manager to lead a territory of 6–12 Idaho branches, including the assigned area in the Eastern Idaho region. The role emphasizes strategic leadership, high-performing teams, and strict compliance with policies in the traditional personal installment loan industry.

As District Manager, you will drive territory growth, oversee branch performance, and coach staff to deliver exceptional customer service while maintaining regulatory adherence.

Qualifications

• Multi-unit supervisory experience in traditional personal installment loan industry.
• Strong communication, coaching, and conflict-management skills.
• Branch-level customer service, sales, and training experience.
• Proficiency in MS Office (Word and Excel).
• Valid driver’s license and reliable vehicle for business use.
• Ability to travel daily within the defined territory.

Responsibilities

• Oversee operational performance and branch objectives.
• Implement sales, lending, and collection procedures.
• Develop business strategies to grow the territory and profitability.
• Review branch locations and markets to maximize performance.
• Ensure compliance with state, federal, and company policies.
• Build and develop a high-performing sales and customer service team.
• Conduct onsite and remote visits, evaluations, and coaching.
• Recruitment, onboarding, and training in collaboration with Talent Management.
• Investigate and resolve internal and external complaints promptly.

Skills

Leadership

Coaching

Travel readiness

Customer service leadership

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

MS Office

Job description

Description

Locations: Idaho Falls, Blackfoot, Pocatello, Burley, Twin Falls and Jerome

About Us: Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 6–12 branches across Missouri. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry.

Candidates must currently live in or be willing to relocate to the assigned area of Eastern Idaho. Relocation assistance may be available.

Why Join Us?

• Established Industry Leader– Serving customers for over 70 years.
• Comprehensive Benefits– Medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
• Career Mobility– Leadership development programs and a clear path to advanced operational roles.
• Supportive Culture– Work alongside peers and leaders who value your expertise and leadership.

Key Responsibilities

• Oversee operational performance and ensure branch objectives are met
• Implement effective sales, lending, and collection procedures
• Develop and recommend business strategies to drive territory growth and profitability
• Review branch locations and markets, recommending changes to maximize performance
• Evaluate branch operations and apply established processes to improve results
• Ensure compliance with all state, federal, and company policies, including fraud monitoring and reporting
• Build and develop a high-performing sales and customer service team
• Complete timekeeping edits, personnel updates, and training assignments on time
• Conduct onsite and remote visits, performance evaluations, and follow-up coaching
• Identify and support employees with potential for advancement
• Make data-driven decisions and solve problems effectively
• Serve as a liaison between branch personnel, corporate teams, and upper management
• Partner with Talent Management on recruitment, onboarding, and training
• Investigate, report, and resolve internal and external complaints promptly

Qualifications

• Prior multi-unit supervisory experience in the traditional personal installment loan industry is required. Applicants with retail, food service, or unrelated management backgrounds will not be considered.
• Strong communication skills with proven ability to coach, collaborate, and manage conflict
• Prior customer service, sales, training, and management experience in a branch environment
• Proficiency in MS Office, including Word and Excel
• Valid driver’s license and daily access to a reliable automobile for business use
• Ability to travel daily within the defined territory, with occasional overnight stays as needed
• Must live in or be willing to relocate to the assigned area. Relocation assistance may be available.
• Eligibility to obtain and maintain any required licenses or certifications for ancillary products or services (e.g., insurance, tax preparation); must maintain IRS suitability
• Analytical skills to evaluate data, identify trends, diagnose problems, and implement solutions
• Driven to continuous self-development with an adaptive leadership style
• Ability to balance strategic thinking with operational execution
• High school diploma or equivalent required; Associate or Bachelor’s degree preferred

Physical Requirements

• Frequent travel within the territory
• Regular use of computers, smartphones, and office equipment
• Ability to drive and communicate effectively in person, by phone, and in writing

Next Steps

If you’re ready to take the next step in your leadership career within the small loan industry, and join a company that values stability, growth, and community impact.

Job Type: Full-time

Pay: Salaried with Bonus Opportunity

Benefits:

• Medical
• Dental
• Vision
• 401(k)
• Paid Time Off
• and more

Security Finance is an Equal Opportunity Employer.