Director of Operations- South Carolina

ShiftClicks; Columbia (SC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Employee assistance programs

Job summary

Security Finance is seeking a seasoned Director of Operations to lead our South Carolina market, overseeing 57+ branches via 5 District Managers. You will drive growth, optimize operations, and ensure strict regulatory compliance across state and federal lending laws.

This role demands strategic leadership, data-driven decision making, and extensive travel within South Carolina. The ideal candidate has 7+ years in leadership within traditional personal installment lending, a proven track record

Qualifications

• 7+ years of progressive leadership experience in the traditional personal installment loan industry.
• Experience supervising multiple units and building high-performing teams.
• Strong knowledge of lending operations, underwriting, and collections practices.
• Familiarity with state and federal lending regulations and employment law.
• High degree of professionalism and executive presence.
• Willingness to travel extensively throughout the state.
• South Carolina residency or relocation with relocation assistance available.

Responsibilities

• Lead operational performance for 57+ branches through direct supervision of 5 District Managers.
• Set and manage KPIs related to growth, profitability, and compliance.
• Identify market trends and develop data-driven strategies to maximize territory performance.
• Regularly visit branch locations (minimum twice per year per branch) to assess operations and customer experience.
• Recruit, train, and mentor District Managers and future leaders.
• Ensure compliance with state and federal lending laws and internal policies.
• Serve as liaison with local/state trade associations and regulators.
• Evaluate and execute branch expansion, relocation, or consolidation strategies.

Skills

Leadership experience

Multi-unit supervision

Lending operations

Compliance knowledge

Executive presence

Travel readiness

SC residency/relocation

Job description

Description

Security Finance is seeking an experienced and strategic Director of Operations to lead our South Carolina market—an established territory with over 57 branch locations and a team of 5 District Managers. The ideal candidate brings a proven track record in the traditional small-dollar installment loan industry. We are a recognized leader in personal installment lending. We operate in over 700 community-based branches across the U.S., offering small loans and exceptional customer service to help people when they need it most. As Director of Operations you’ll play a vital role in growing market share, coaching district managers, and driving operational performance—all while ensuring strict compliance with state and federal regulations.

Why Join Us

• Established Industry Leader – We’ve helped millions of customers for over 70 years.
• Comprehensive Benefits – Including medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
• Career Mobility – Leadership development programs and a clear path to executive-level roles.
• Supportive Culture – Work alongside peers and senior leaders who value your insight and experience.

Explore more: careers.securityfinance.com

Responsibilities

• Lead operational performance for 57+ branches through direct supervision of 5 District Managers
• Set and manage key performance indicators (KPIs) related to growth, profitability, and compliance
• Identify market trends and develop data-driven strategies to maximize territory performance
• Regularly visit branch locations (minimum twice per year per branch) to assess operations, customer experience, and team effectiveness
• Recruit, train, and mentor District Managers and future leadership candidates
• Ensure compliance with state and federal lending laws and internal policies
• Serve as a liaison with local and state trade associations and regulatory agencies
• Evaluate and execute branch expansion, relocation, or consolidation strategies

What We’re Looking For

• 7+ years of progressive leadership experience in the traditional personal installment loan industry
• (Note: Rent-to-own, lease-to-own, or payday lending experience will not be considered)
• Demonstrated success in multi-unit supervision and building high-performing teams
• Strong knowledge of lending operations, underwriting, and collections practices
• Familiarity with state and federal lending regulations and general employment law
• High degree of professionalism and executive presence
• Willingness to travel extensively throughout the state
• South Carolina residency or relocation required (Relocation assistance available)