District Leader: People, Service & Growth Champion

Public Storage; Atlanta (GA); Hybrid; USD 105,000 - 115,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Paid time off

Stock program with dividends

Career development/training

Promotional opportunities

Job summary

Public Storage seeks a senior leader to recruit, train, and retain a high-performing customer-facing team. You will coach staff in sales and service delivery, oversee asset maintenance, vendor management, and safety standards to ensure an exceptional customer experience.

You will use analytics to identify opportunities, communicate with customers and colleagues, and drive district performance. Relocation for growth is supported in a nationwide system.

Qualifications

• Leadership of front-line teams in retail/service
• Proven track record of top-tier performance
• Experience managing audits and payroll budgets
• Excellent communication and time management skills
• Bachelor's degree preferred

Responsibilities

• Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees.
• Drive your team with effective communication and provide coaching on customer service and sales strategies.
• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.

Skills

Leadership

Customer service

Communication

Time management

Sales orientation

Relocation willingness

Vendor management

Team development

Education

Bachelor's degree preferred

Tools

MS Office suite

Job description

Public Storage seeks a senior leader to recruit, train, and retain a high-performing customer-facing team. You will coach staff in sales and service delivery, oversee asset maintenance, vendor management, and safety standards to ensure an exceptional customer experience.

You will use analytics to identify opportunities, communicate with customers and colleagues, and drive district performance. Relocation for growth is supported in a nationwide system.