District Consumer Banker II

First Financial Bank; Bloomington (IN); On-site; USD 24,796 - 27,552; Full time

Job summary

First Financial Bank in Bloomington, IN seeks an experienced teller with strong client service and sales skills. You will open and maintain customer accounts, manage teller duties, and engage clients across channels including branch, drive-through, phone and email. Travel up to 60 miles daily with mileage reimbursement eligibility.

The ideal candidate has 3–4 years in retail banking client service and sales, with a high school diploma or GED. Notary is a plus but not required.

Qualifications

• 3–4 years of client service experience in a retail banking environment.
• 3–4 years of sales and service experience with a track record of meeting sales and service goals.
• Notary authorization (preferred but not required).

Responsibilities

• Open and maintain customer accounts and manage teller drawer as required.
• Engage clients via calls, conversations and follow-up.
• Collaborate across branches to meet risk, compliance and service standards.
• Drive client referrals by promoting bank products and services.
• Travel up to 60 miles daily; mileage reimbursement eligible.

Skills

Client service

Sales

Bank product knowledge

Education

High school diploma or GED

Job description

Responsibilities

• Open and maintain customer accounts and run a teller drawer as required.
• Support client engagement through active calling, conversations and follow‑up.
• Perform daily activities that align with the First Financial Bank Experience, including partnering with internal constituencies, ensuring timely follow‑up calls, maintaining operational and risk‑management standards, and assisting clients through branch, drive‑through, phone and email channels.
• Model the company’s mission and values, serve as a trusted advisor using the First Client Conversation Model, and participate in site‑center huddles and meetings.
• Consistently meet or exceed sales, service and referral goals set by management and collaborate with the district and lines of business to help clients meet their financial needs.
• Provide digital assistance and stay updated on bank products, processes and procedures, especially complex items.
• Travel up to 60 miles per day and qualify for mileage reimbursement above the current commute.

Qualifications

• 3–4 years of client service experience in a retail banking environment.
• 3–4 years of sales and service experience with a track record of meeting sales and service goals.
• High school diploma or general education degree (GED).
• Notary authorization (preferred but not required).
• Strong bank product knowledge and solid sales skills.

Physical Requirements

• Occasionally lift and carry up to 20 lbs.
• Frequently lift and carry up to 10 lbs.
• Frequently sit, stand, walk and drive.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes Bank Secrecy Act, Anti‑Money Laundering, OFAC, Suspicious Activity reporting and other lending and deposit compliance requirements.

Pay

$18.00–$20.19 per hour.

Benefits

We offer a benefits program that supports associates’ holistic wellbeing. Please review our Benefits Guide.

Equal Employment Opportunity

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E‑Verify Employer.