District Claims Leader: Growth & Ops (Hybrid)

Crawford & Company; Harrisburg (Dauphin County); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Crawford & Company in Harrisburg, PA is seeking a Lead Claims Operations leader to drive growth and oversee district operations. The role combines hybrid work from home with driving responsibilities to support local clients and service delivery.

The position emphasizes supervisory experience, insurance know-how, and the ability to develop client relationships while overseeing staff performance and budgets.

Qualifications

• 5+ years of supervisory or leadership experience.
• 5+ years of insurance-related experience.
• Strong business development, team management, and operational leadership skills.
• Ability to build client relationships and drive revenue growth.

Responsibilities

• Provides direction and supervision to adjusters and other district staff.
• Recruits, selects, orients, hires, coaches, counsels, and evaluates performance.
• Sets district objectives and monitors performance of staff.
• Communicates and enforces ethical business practices and compliance with laws.

Skills

Leadership

Insurance experience

Business development

Client relationships

Revenue growth

Education

College degree

Job description

Crawford & Company in Harrisburg, PA is seeking a Lead Claims Operations leader to drive growth and oversee district operations. The role combines hybrid work from home with driving responsibilities to support local clients and service delivery.

The position emphasizes supervisory experience, insurance know-how, and the ability to develop client relationships while overseeing staff performance and budgets.