DISTRICT ASSET PROTECTION MANAGER

The Little Clinic; Roanoke (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

The Little Clinic is seeking an Asset Protection Manager to lead district-wide loss prevention efforts, investigations, and safety initiatives across locations including The Little Clinic sites, convenience stores, and jewelry outlets.

You will oversee investigations, partner with district leadership, coordinate security resources, and drive safety programs to reduce incidents, while ensuring compliance and protecting assets.

Qualifications

• 2+ years of multi-store retail AP managerial experience.
• Ability to multi-task and work independently with attention to detail.
• Proficient in Microsoft Office.
• Working knowledge of CCTV, alarm, access control and locking systems.
• High initiative, integrity, and ability to handle confidential information.
• Experience supporting a diverse AP team in business-focused strategies.
• Strong presentation, oral and written communication skills.
• Sound judgment, problem solving and decision making abilities.

Responsibilities

• Partner with district manager and coordinators to execute shrink and safety plans.
• Maintain knowledge of shrink prevention programs and apply during store visits.
• Conduct internal and external investigations and report findings.
• Manage store security resources and ensure equipment is working.
• Implement and monitor division and corporate AP programs.
• Represent the company with local, state and federal law enforcement.
• Provide AP training and audits as needed.
• Monitor AP equipment installations and standards for new/remodeled stores.
• Maintain on-call availability after hours and on weekends.
• Travel regularly to stores to ensure AP initiatives.

Skills

AP management

Multi-store leadership

MS Office

CCTV systems

Communication skills

Problem solving

Integrity

Education

Bachelor's Degree

Tools

CCTV systems

Alarm systems

Access control

Job description

Job Description

Provide asset protection (AP) support for retail and non-retail locations within the district (e.g., The Little Clinic, convenience stores, Fred Meyer Jewelry, Manufacturing and Logistics). Conduct internal and external investigations and provide oversight of vendors and AP specialists. Conduct shrink analysis/audits and assist in the development of shrink action plans. Promote a strong safety culture with an emphasis on personal safety and accident reduction. Interact with law enforcement and support stores in the execution of AP strategies. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Partner with district manager and coordinators to assist in the execution of shrink & safety business plans
• Maintain process knowledge for both fresh and center store operational shrink prevention programs and apply during store visits and root cause analysis
• Conduct internal and external investigations and report findings to appropriate stakeholders
• Manage store security resources and "harden the target" solutions to ensure equipment is in working order
• Ensure the implementation and effectiveness of all division and corporate asset protection related programs and strategies
• Represent the company's interests with local, state and federal law enforcement as well as court hearing and actions
• Conduct Asset Protection training classes and audits as needed and directed
• Monitor AP equipment installs and ensure company standards are met for new/remodeled stores
• Maintain on-call availability after hours and on weekends to provide direction and response to critical events
• Travel to stores regularly to ensure execution of AP initiatives; maintain availability after hours and on weekends
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Lead the districts safety initiatives and support the G.O. safety strategy
• Reduce customer and associate accidents through root cause analysis and execution of safety processes
• Support the personal safety campaign and investigate evidence of workplace violence in conjunction with human resources and G.O. Asset Protection
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• 2+ years multi-store format retail AP managerial experience
• Success multi-tasking and handling diverse situations; ability to work independently and detail oriented
• Proficient in Microsoft Office
• Working knowledge of CCTV, alarm, access control and locking systems
• High degree of initiative and motivation, integrity and ability to maintain confidential information
• Success supporting a diverse team of AP professionals in implementation of business-centric strategies
• Strong presentation, oral and written communication skills
• Sound judgment/problem solving and decision making skills

Desired

• Bachelor's Degree
• Loss Prevention Qualified/Certified (LPQ, LPC)
• Certified Protection Professional (CPP) or Certified Forensic Interviewer (CFI)
• Wicklander-Zulawski Certification