Manager – Asset Protection

Jobtailor; Towson (MD); On-site; USD 70,000 - 98,000; Full time

Job summary

Jobtailor in Towson is seeking an experienced Asset Protection leader to supervise and develop store AP teams, manage budgets, and execute shrinkage reduction strategies across the store. You will partner with store leaders to protect profitability, ensure safety, and implement data-driven loss prevention initiatives.

The role involves leading investigations, leveraging Case Management tools, and maintaining strong cross-functional relationships with Store Manager, Inventory Accuracy, HR, and

Qualifications

• Must have a valid security license in applicable jurisdictions.
• Proven experience in asset protection leadership and security procedures.
• Strong communication and relationship-building skills.

Responsibilities

• Supervise Asset Protection teams in the store.
• Recruit, develop, and oversee performance of AP team members.
• Manage Asset Protection team budgeting.
• Execute shrinkage reduction strategy within the store/building.
• Ensure employee safety and security.
• Prevent theft and enhance profitability.
• Partner with cross-functional store leaders to support AP business.
• Lead by example and execute the organizational strategy set by the AP Division.
• Develop relationships with Store Manager, Service Experience, Inventory Accuracy, and HR teams.
• Own building security and safety; educate on emergency preparedness; assist employees during safety incidents.
• Monitor and communicate reports to ensure AP incidents are properly reported and documented.
• Leverage data to identify trends and mitigate theft.
• Lead execution of shrink programs, reduction plans, theft detection, and dishonesty prevention.
• Support internal and external investigations, auditing, shortage reduction programs, AP awareness programs, and system controls.
• Identify risks and mitigate issues that reduce loss and maximize profitability.

Skills

Asset Protection Leadership

Shrinkage Reduction

Exception Based Reporting

Investigative Procedures

Data Analysis

Budget Management

Emergency Preparedness

Communication

Organizational Skills

Relationship Building

Decision Making

Education

Valid Security License

Tools

Case Management Software

Monitoring Technologies

Job description

• Supervise Asset Protection teams in the supported store
• Recruit, develop, and oversee performance of Asset Protection team members
• Manage Asset Protection team budgeting
• Execute the company shrinkage reduction strategy within the store/building
• Ensure employee safety and security
• Prevent theft and enhance company profitability
• Partner with cross-functional store leaders to support the retail asset protection business
• Lead by example and execute the organizational strategy set by the AP Division
• Develop relationships with Store Manager, Service Experience, Inventory Accuracy, and Human Resources teams
• Own building security and safety, educate the store on emergency preparedness, and assist employees during safety incidents
• Monitor and communicate reports to ensure AP incidents and cases are properly reported and documented
• Leverage data to identify trends and mitigate internal and external theft
• Lead execution of shrink programs, reduction plans, theft detection, and dishonesty prevention
• Support internal and external investigations, auditing, shortage reduction programs, AP awareness programs, and system controls
• Identify risks and mitigate issues that reduce loss and maximize profitability

Requirements

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon
• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
• A comprehensive understanding of Exception Based Reporting tools and Case Management Software
• Ability to develop and maintain productive relationships with other employees and leaders
• Ability to communicate clearly and professionally with co-workers and customers
• Strong decision making and problem-solving skills when in high stress situations
• Strong written communication skills
• Strong organizational, delegation and follow-through skills
• Ability to manage competing priorities in a fast-paced environment
• Computer proficiency, including use of monitoring and surveillance technologies
• High level of ownership, accountability, and initiative
• Ability to work a flexible schedule based on department and store needs

Core Competencies

Demonstrates expertise in Asset Protection leadership, including team management, shrinkage reduction strategies, and safety protocols. Proficient in investigative procedures and data analysis to enhance profitability and mitigate theft.

Highest-signal resume keywords

• Asset Protection Leadership
• Shrinkage Reduction Strategy
• Exception Based Reporting
• Investigative Procedures
• Security License

Hard Skills

• Investigative Procedures
• Asset Protection
• Shrink Programs
• Theft Detection
• Case Management Software
• Monitoring Technologies
• Data Analysis
• Budget Management
• Emergency Preparedness
• Loss Prevention

Soft Skills

• Decision Making
• Problem Solving
• Communication
• Organizational Skills
• Relationship Building

Certifications & Qualifications

• Valid Security License

Industry Keywords

• Asset Protection
• Employee Safety
• Profitability Enhancement
• Cross-Functional Collaboration
• Internal Investigations