Sr Manager Field Asset Protection Pacific Northwest

Victoria's Secret; San Francisco (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

A leading retail company in San Francisco is seeking a Senior Manager Field Asset Protection to oversee Asset Protection programs, manage a high-performing team, and ensure compliance with necessary protocols. The ideal candidate will demonstrate expertise in Asset Protection and possess strong leadership and investigative skills. This role involves direct interaction with various stakeholders and requires a strategic approach to enhancing company asset security while fostering an inclusive team environment.

Qualifications

• Significant experience in Asset Protection.
• Ability to coach and develop team members.
• Expertise in investigation and theft resolution.

Responsibilities

• Direct and manage Asset Protection programs.
• Lead training and skill development across team.
• Oversee investigations of internal and external theft.
• Lead training and skill development across the AP team to ensure effective use of AP tools and programs.
• Support root-cause analysis through shrink diagnostics and plan external theft operational activities.
• Collaborate with Regional and District Sales Managers, HR partners and law enforcement to align AP goals.
• Assess physical security controls and store assessments to address opportunities and drive results.
• Maintain compliance with all company policies and procedures and manage disciplinary actions when needed.
• Build a strong, diverse team through talent acquisition, performance development and succession planning.

Skills

Advanced AP knowledge

Investigative skills

Team management

Communication skills

Time management

Job description

Description

Purpose:

The Senior Manager Field Asset Protection is responsible for execution of national AP strategy via complying with established Regional AP goals and objectives within an assigned market.

Responsibilities:

The Senior Manager Field Asset Protection is responsible for directing, managing and executing all Asset Protection programs, through their team, both direct and indirect reports and business partners, within their assigned area of responsibility to achieve maximum shrink improvement and protection of company assets. Must demonstrate advanced AP knowledge and technical expertise as well as the ability to coach and build AP technical expertise to drive high performance. This position is responsible for overseeing and driving the effectiveness of Asset Protection programs and objectives through assessments, use of tools, including investigative exception reporting, and resolution of internal and external theft investigations. This position reports to the Director of Asset Protection and has 2-4 direct reports as well as indirect reports. They will also have a strong working relationship with their assigned Regional and District Sales Managers, Region support team, and HR business partners. Ideal Candidate would be based out of the San Francisco, California or the Seattle Washington areas.

• Build a high performing team through talent acquisition, performance development and succession planning and developing AP associates within assigned area, including Regional Asset Protection Managers and Asset Protection Investigators.
• Work effectively across multiple geographical areas to manage and direct team priorities.
• Effectively drive the execution of programs that are instrumental in the prevention and improvement of shrink, including the shrink improvement program.
• Master AP tools and systems, including exception-based reporting, to aid in the prevention, detection and resolution of internal and external theft.
• Lead training and skill development across team to build functional expertise and ensure effective utilization of AP tools, systems and programs.
• Possess expert investigative skills for both internal and external investigations, including internal theft interviewing skills, using the W-Z method, eCCTV, case management and oversight of direct reports’ investigations.
• Support root-cause analysis through shrink diagnostics to ensure effective execution of AP training programs (such as assessments, trainings, etc).
• Support the planning, organization and implementation of external theft operational activities.
• Oversee the investigation of associate safety incidents and support the development of effective safety plans.
• Integrate Shrink prevention strategies with the business.
• Communicate frequently and effectively with Asset Protection team to ensure consistency in the execution of Asset Protection goals and objectives. This includes conducting frequent market visits to gain insight and provide appropriate feedback.
• Assess the Regional AP Manager’s utilization of the physical security controls in assigned locations to prevent and improve shrink and ensure associate safety.
• Regularly review and evaluate team’s store assessments to ensure effective recommendations and actions are in place to address opportunities; leveraging the right tools and resources and linking to leadership behaviors and competencies to support results.
• Follow and ensure compliance with all company policies and procedures.
• Recommend appropriate disciplinary action for violation of company policies.
• Form strong partnerships, breakdown barriers, and ensure effective communication within their assigned region, across teams and functions. This includes active participation in team travel and meetings.
• Ensure strong relationships are created and maintained with Law Enforcement and Mall partners.
• Lead and foster a team environment in accordance with VS&Co company’s values through a leadership style that fosters trust, motivates and inspires engagement and performance, and promotes an inclusive environment and honest, open-door communication.
• Promotes an environment in which diverse opinions are encouraged and openly expressed.
• Resolve conflict constructively and professionally.
• Make effective long‑and short‑term decisions.
• Effectively manage time and resources.

Click here for benefit details related to this position.