Distribution Supervisor – Parts & Dealer Support

Kubota Tractor Corporation; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Kubota Tractor Corporation in the United States is seeking qualified applicants to join our team as a Distribution Supervisor. The role focuses on providing customer service, maintaining product availability, and supervising distribution personnel to efficiently deliver parts to our division dealer network.

You will respond to dealer inquiries by phone, email, and fax, process orders, resolve shipping issues, allocate products, and ensure accurate invoicing and inventory control.

Qualifications

• Associate’s degree or equivalent preferred.
• In lieu of a degree at least 5 years of related experience.
• With a degree at least 3 years of related experience.
• Excellent customer service skills, including the ability to remain diplomatic in argumentative situations.
• Good organizational skills including the ability to multitask.
• Basic proficiency using SAP, Microsoft Word and Excel and the ability to quickly learn and use other software packages.
• Uses effective oral and written communication skills; delivers information in a clear and concise manner, listens and communicates effectively with others.

Responsibilities

• Provide support to dealers by responding to inquires (via phone, email, and fax) regarding product availability, dealer order status, product applications, and compatibility.
• Process dealer orders daily. Resolve shipping issues/problems and track inbound and outbound shipments.
• Assist Sales and other department personnel in locating equipment and kits, answering questions regarding product availability and price, and resolving problems with invoices and equipment.
• Allocate products to dealers as assigned by Regional Sales Managers.
• Monitor and control inventory levels within assigned division through accurate processing (invoicing) of shipments, physical inventory, and adjustments as required.
• Provide supervision to assigned Distribution Department employees, including distributing and reviewing work, training, and coaching.
• Other duties as assigned.

Skills

Customer service

Multitasking

SAP

MS Word

MS Excel

Communication

Education

Associate’s degree or equivalent preferred

5+ years related experience in lieu of degree

3+ years related experience with a degree

Tools

SAP

Microsoft Word

Microsoft Excel

Job description

Kubota Tractor Corporation in the United States is seeking qualified applicants to join our team as a Distribution Supervisor. The role focuses on providing customer service, maintaining product availability, and supervising distribution personnel to efficiently deliver parts to our division dealer network.

You will respond to dealer inquiries by phone, email, and fax, process orders, resolve shipping issues, allocate products, and ensure accurate invoicing and inventory control.