Distribution Supervisor

Radial; Virginia (MN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Life & disability insurance

Employer HSA

Family planning benefits

401K matching

Generous PTO

Education assistance

Job summary

Radial, a leading B2C ecommerce fulfillment provider, is seeking a Distribution Supervisor to drive KPI-focused performance in the warehouse. You will manage audits, quality initiatives and sensitive cases, while guiding a team of associates to safe, compliant and productive operations.

Responsibilities include coordinating shifts, training, and implementing process improvements under the Radial Operating Model to achieve daily objectives and high service levels.

Qualifications

• Strong analytical and problem-solving skills.
• Leadership and interpersonal abilities to guide teams.
• Proficient in MS Word, Excel and PowerPoint.
• English; Spanish is a plus but not required.
• Bachelor’s degree preferred or HS diploma with experience.

Responsibilities

• Establish KPIs for warehouse departments and audit processes.
• Lead day-to-day activities and ensure safety, quality and productivity.
• Coordinate shifts and training; monitor performance metrics.
• Support recruiting, performance reviews and corrective actions.
• Drive continuous improvement and compliance with regulations.

Skills

Analytical thinking

Problem solving

Leadership

Communication skills

MS Office proficiency

Bilingual English/Spanish

Education

High school diploma or college degree

Tools

MS Word

Excel

PowerPoint

WMS

Job description

Job Description

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Distribution Supervisor.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands

Role Summary
The Distribution Supervisor will establish KPIs for each department in the warehouse. Manage all process and product-quality audits. Launch initiatives with teams to improve overall quality. Investigate sensitive cases. Provide Customer Service with crucial information to assist with customer interactions and cases. Supervise the day-to-day activities/mechanisms in accordance with the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity.
Responsibilities

• Actively contribute to the development of Radial direct report while managing temporary workforce.
• Execute on productivity and daily goals through execution to the Radial Operating Model
• Keep a safe and clean work environment.
• Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat, and DOTResponsible for associate level of safety, quality, and productivity performance
• Solve and respond to daily issues.
• Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.
• Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met for outbound activities.
• Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.
• Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.
• Implement specific objectives and performance measures for all shift personnel to maximize productivity.
• Lead fulfillment special projects, as needed.
• Accountable for achieving production objectives.
• Monitor all production and personnel statistics and reporting in support of the department's operation.
• Reinforce policy and procedure compliance.
• Participates in the recruiting and selection process.
• Conducts performance reviews and implements corrective action as appropriate.
• Implementing performance improvement plans and disciplinary actions.
• Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.

Qualifications:

• College Degree preferred; HS Degree/GED Required
• Prior experience preferred working in Warehousing, 3PL, Distribution or Manufacturing environment but not required.
• Strong analytical and problem-solving skills
• Proficient in MS Word, Excel, and Power Point
• Bilingual English/Spanish desired but not required.
• Ability to maintain a positive attitude while multi-tasking, managing, coaching, and mentoring teams to be successful and work efficiently in a fast-paced environment.
• Strong process improvement skills (ability to develop and implement processes.
• Must have demonstrated leadership and strong interpersonal skills
• Professional verbal and written communication skills.
• Knowledge of WMS is desired.
• Must be able to lift 50lbs.

Travel:

• This position is not remote. Travel is not required.

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable