Distribution Senior Inside Sales - Orlando, FL

Woodgrain; Orlando, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with a Company Match

Group Term Life Insurance and AD&D

Long-Term & Short-Term Disability

Voluntary Supplemental Hospital and AD

Employee Assistance Program

Company holidays + Floating Holiday

Paid Time Off (PTO)

Job summary

Woodgrain is seeking a Distribution Senior Inside Sales professional in Orlando, FL. The role leads inside sales processes, handles national accounts, and drives issue resolution with delivery and data. It requires a Bachelor’s degree and strong communication, ERP/CRM skills, and leadership ability.

You will train new hires, act as product expert for decking, doors, and stair parts, and contribute to inventory and order accuracy while supporting the sales team.

Qualifications

• Bachelor’s degree required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong PC skills including MS Office, Excel, and Outlook.
• Ability to learn ERP and CRM software.
• Demonstrated leadership ability.
• Proven customer service skills.
• Strong organizational skills and ability to manage multiple projects.
• Ability to read and interpret standard business documents.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Manage Key retailers and national accounts in addition to sales territories.
• Take on the primary responsibility for setting up new SKU’s with Master Data.
• Serve as the clear product experts on specialty products (e.g., composite decking, doors, stair parts).
• Help with training of newly hired trainees.
• Serve as a quality control checkpoint on orders for newer reps.
• Initiate investigation and cleanup of the Delivery Due list, Short Shipped, Unresolved Deductions, Pending Returns.
• Assist with moving excess inventory and helping newer reps research and plan.
• Also includes all other duties of an inside sales rep.

Skills

Verbal communication

Written communication

Interpersonal skills

MS Office

Excel

Outlook

ERP software

CRM software

Leadership

Customer service

Organization

Report writing

Public speaking

Education

Bachelor’s Degree

Tools

ERP software

CRM software

MS Office

Excel

Outlook

Job description

Distribution Senior Inside Sales - Orlando, FL

Job Title: Distribution Senior Inside Sales - Orlando, FL Posting Start Date: 9/21/26 Division: Distribution Posting Area: Sales Job Location: Orlando, FL

Looking for stability? Join Woodgrain!We’re growing fast and offeringlifetime careersin a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

PRIMARY ROLE

Position Summary

The Senior Inside Sales Representative will demonstrate a mastery of all inside sales processes and lead others on the team in problem solving. In addition, they will take initiative on clearing up short shipped, delivery due, and other reports. They will also take the lead on key retailers and national accounts.

KEY MEASURES

Quantifiable metric of stated goals, objectives

JOB EXPECTATIONS

Main Responsibilities Essential Tasks

• Manage Key retailers and national accounts in addition to sales territories.
• Take on the primary responsibility for setting up new sku’s with Master Data.
• Serve as the clear product experts on specialty products (i.e. composite decking, doors, stair parts).
• Help with training of newly hired trainees.
• Serve as a quality control checkpoint on orders for newer reps.
• Initiate investigation and cleanup of the Delivery Due list, Short Shipped, Unresolved Deductions, Pending Returns.
• Assist with moving excess inventory and helping newer reps research and plan.
• Also includes all other duties of an inside sales rep.

JOB SPECIFICATIONS

Education and Experience

Skills and Abilities

• Bachelor’s Degree required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong PC skills including MS Office, Excel, and Outlook.
• Ability to learn ERP and CRM software.
• Demonstrated leadership ability.
• Proven customer service skills.
• Strong organizational skills and the ability to manage multiple long-term projects simultaneously.
• Ability to read and interpret standard business documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

WORK ENVIRONMENT

Physical Requirements

Equipment & Machinery

• Prolonged periods of sitting at a desk and working on a computer.
• Required to stand, walk, sit and hear.
• Able to use hands and fingers on a (computer) keyboard and other office equipment.
• Must be able to lift 5 pounds at times.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception.
• The noise level in the work environment is low to moderate.
• Occasional travel required.

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature.Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.