Inside Sales Representative

FALL CREEK FARM & NURSERY; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401(k) Retirement Plan with company 


Paid time-off (PTO) and holidays

Company-paid holidays

Other benefits listed by employer

Job summary

Woodgrain is seeking an Inside Sales Representative in Dallas to convert inbound inquiries into sales, quote prices, and coordinate orders with production and delivery teams.

The role requires overcoming objections, building strong customer relationships over the phone, and making outbound calls per activity plans.

Candidates should have an associate degree or equivalent and 3–5 years of related experience; base pay with commission plus medical, dental, vision, 401(k) and paid holidays.

Qualifications

• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred
• 3-5 years' related experience and/or training; or equivalent combination of education and experience
• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced)
• Must exhibit customer service skills and the ability to develop relationships over the phone
• Results driven and ability to generate innovative and creative solutions to problems

Responsibilities

• Work with customers to convert inbound inquiries into actual sales
• Overcome technical and business objections for prospective customers
• Emphasize salable features, quotes prices, and prepares sales orders for orders obtained
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager
• Develop and maintain customer relationships
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules
• Investigate and resolve customer problems, including warranty service
• Update customers of any changes to the promised delivery date
• Enter new customer data and other sales data for current customers into computer database
• Comply with required company policies and procedures
• Communicate with buyers on product shortages or quality issues
• Additional duties may be assigned

Skills

Customer service

Phone sales

Relationship building

Communication

Multitasking

Problem solving

Education

Associate or bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Career Opportunities: Inside Sales Representative (5454)

Looking for stability? Join Woodgrain!We’re growing fast and offeringlifetime careersin a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Compensation and Benefits

• Competitive compensation package (base pay & commission)
• Career advancement opportunities
• Medical, Vision, Dental Insurance
• Paid time-off (PTO) and company paid holidays
• 401(k) Retirement Plan with company match

Essential Duties and Responsibilities

Work with customers to convert inbound inquiries into actual sales.

Overcome technical and business objections for prospective customers.

Emphasize salable features, quotes prices, and prepares sales orders for orders obtained.

Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.

Develop and maintain customer relationships.

Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.

Investigate and resolve customer problems, including warranty service.

Update customers of any changes to the promised delivery date.

Enter new customer data and other sales data for current customers into computer database.

Comply with required company policies and procedures.

Communicate with buyers on product shortages or quality issues.

Additional duties may be assigned.

Education and Experience

• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred
• 3-5 years' related experience and/or training; or equivalent combination of education and experience

Knowledge, Skills, and Abilities

• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.
• Results driven and ability to generate innovative and creative solutions to problems.
• Ability to develop quick rapport with employees and customers.
• Possesses general business acumen.
• Ability to manage multiple projects

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.