Distribution Quality Lead (ISO 9001, Lean Six Sigma)

Lehigh Heavy Forge Corporation; Groveport (OH); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Paid holidays and PTO

Professional development opportunities

Employee discount programs

Job summary

Watts’ Groveport, OH distribution center seeks a Quality Leader to own the DC QMS, drive continuous improvement, and ensure ISO 9001 compliance. You will lead audits, establish KPIs, partner with operations, and oversee inbound/outbound quality, inventory integrity, and returns processes.

The role requires a Bachelor's degree, 5+ years in distribution quality/ops, and Lean Six Sigma experience. Onsite work Monday–Friday with comprehensive benefits.

Qualifications

• Bachelor's degree in engineering, manufacturing, or business.
• Minimum 5 years quality or operations in a distribution environment.
• Experience with Lean Six Sigma and data analysis.
• Microsoft Office and statistical packages proficiency.
• Ability to work with Customer/Supplier representatives regarding all quality related issues.
• Excellent organizational skills with focus on detail.
• Knowledge of WMS processes and inventory control.

Responsibilities

• Own the DC QMS including SOPs, document control, audit calendar, and management review.
• Serve as site representative for ISO 9001, ensuring processes meet requirements.
• Lead internal audits and corrective/preventive actions.
• Define and publish DC quality KPIs: Perfect Order Rate, Accuracy, Damage Rate, Returns Trends, and Customer Complaints.
• Lead root cause analysis and communication for customer quality issues.
• Facilitate Lean and Continuous Improvement projects.
• Establish receiving inspection standards.
• Manage over, short & damaged OS&D shipping variances and partner with vendors on defect trends.
• Implement pick audits, AQL sampling and final load audits.
• Set packaging standards to reduce in-transit damage.
• Own cycle counts quality and root cause analysis of variances.
• Monitor WMS data hygiene and scanning adherence.
• Chair of the DC Material Review Board (MRB).
• Define quality hold protocols and traceability.
• Develop Standard of Work, quality checklists, and audit routines.
• Train associates and leaders on quality criteria.
• Collaborate with Operations, Safety, Transportation, IT, Customer Service, and Procurement.

Skills

Quality leadership

Lean Six Sigma

Data analysis

Communication

Organizational skills

Education

Bachelor's degree in engineering/manufacturing/business

Tools

Minitab

Excel

WMS

Statistical packages

Job description

Watts’ Groveport, OH distribution center seeks a Quality Leader to own the DC QMS, drive continuous improvement, and ensure ISO 9001 compliance. You will lead audits, establish KPIs, partner with operations, and oversee inbound/outbound quality, inventory integrity, and returns processes.

The role requires a Bachelor's degree, 5+ years in distribution quality/ops, and Lean Six Sigma experience. Onsite work Monday–Friday with comprehensive benefits.