Distribution Ops Leader: People, Process, Performance

Ingram Content Group; Fort Wayne (IN); On-site; USD 97,000 - 123,000; Full time

Benefits offered by this job

Medical plans

HSA

Vision

Dental

Health Care FSA

Vacation days

Sick days

Personal days

401K match

Life insurance

AD&D

Employee assistance

Tuition reimbursement

United Way match

Volunteer opportunities

Casual dress code

Job summary

Ingram Content Group in Fort Wayne, IN is seeking an Operations Manager to lead the Distribution Center's day-to-day operations, ensure service levels and quality, and supervise a team within budget.

You will coach and develop a group of operations supervisors, analyze staffing needs, monitor turnover, control costs, and implement back‑up strategies through cross‑training and volume projections to meet company goals.

Qualifications

• HS Diploma or GED
• 3 years experience in a high volume distribution center supervising 25+ employees
• 2 years experience with a Warehouse Management System
• 6 months of physical work including walking, standing, lifting, bending and twisting

Responsibilities

• Manages and operates a group of departments within budgeted payroll guidelines.
• Coaches, counsels and develops a group of operations supervisors.
• Controls and manages costs for all assigned departments.
• Analyzes staffing needs and delegates work based on volume requirements in assigned departments.
• Meets established turnover objectives.
• Ensures customer services levels and CPU goals are met.
• Manages progressive counseling process and ensures all associates are treated equally.
• Establishes back-up strategies by cross-training, analyzing volume projections and problem solving.

Skills

Supervisory experience

Distribution center operations

Budgeting

Staffing analysis

Coaching

Education

HS Diploma or GED

Tools

Warehouse Management System

Job description

Ingram Content Group in Fort Wayne, IN is seeking an Operations Manager to lead the Distribution Center's day-to-day operations, ensure service levels and quality, and supervise a team within budget.

You will coach and develop a group of operations supervisors, analyze staffing needs, monitor turnover, control costs, and implement back‑up strategies through cross‑training and volume projections to meet company goals.