Distribution Operations Manager

WestRock Company; Saint Charles (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training

Medical, dental, vision benefits

401k with match

Tuition reimbursement

Employee discounts

Tuition reimbursement

Employee discounts

Employee referral bonus

Job summary

A leading packaging company is seeking a Distribution Operations Manager in Saint Charles, Missouri. This role involves overseeing warehouse operations, managing staff, and ensuring compliance with safety and quality processes. The ideal candidate has a Bachelor’s Degree and four or more years of supervisory experience. Strong communication skills in English and Spanish, as well as computer literacy, are required. The company offers a competitive salary and benefits package, emphasizing integrity and excellence.

Qualifications

• Four or more years of experience as warehouse team leader or supervisor required.
• Four or more years of experience as warehouse team leader or supervisor.
• General fluency in English; Spanish preferred, verbal and written.

Responsibilities

• Plan, direct, and coordinate the operations of the branch.
• Oversee the operations within the warehouse.
• Manage hiring, training, and termination of warehouse staff.
• Monitor compliance with safety policies.
• Coordinate scheduling and routes with drivers.
• Work with accounting to resolve invoice and billing issues.
• Develop and maintain quality processes to increase efficiency and customer satisfaction.
• Oversee inventory rotation and accurate data entry by the team.
• Prepare reporting and participate in annual budgeting for the warehouse.

Skills

Fluency in English

Fluency in Spanish

Intermediate computer literacy

Education

Bachelor’s Degree in Business Management or related field

Tools

MS Office

Job description

Distribution Operations Manager – WestRock Company

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The Opportunity

• As the Operations Manager, you will plan, direct, and coordinate the operations of the branch. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources.
• Responsible for the operations within the warehouse, may include the following departments or employees, routing/dispatching, receiving, forklift operations, truck driving/maintenance general warehouse, and inventory.
• Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining, and terminating warehouse staff.
• Develop supervisors and team leaders to effectively oversee the daily routines of their assigned teams.
• Closely monitor the compliance with all safety policies and operation of equipment.
• Research, recommend, and implement appropriate equipment to ensure safe transport and storage of all products.
• Develop and maintain quality processes and measure to increase efficiency and customer satisfaction.
• Oversee the completion of all required paperwork and data entry by the warehouse team.
• Coordinate scheduling and routes with drivers and dispatchers.
• Work closely with accounting to resolve problems with invoices and billing.
• Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversee the rotation of inventories within the warehouse, as needed.
• Monitor and measure warehouse performance and quality measures.
• Provide reporting to management as required.
• Develop and recommend an annual budget requirement for the warehouse, including staffing levels, justification for new or replacement material handling equipment.
• Adjust staffing levels to meet peak customer demand.
• Keep warehouse accessible and safe for branch staff visitors.

What you need to succeed

• Bachelor’s Degree in Business Management, Industrial Management, or related field preferred.
• Four or more years of experience as warehouse team leader or supervisor required.
• General fluency in English and Spanish preferred, verbal and written.
• Intermediate computer literacy required, preferred knowledge of MS Office.

What we offer

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.