Distribution Operations Manager

Smurfit Westrock Company; Chicago, Northern (IL, KY); Hybrid; USD 82,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with company match

Tuition reimbursement

Job summary

Smurfit Westrock Packaging Solutions is seeking an Operations Manager to plan, direct, and coordinate branch warehouse operations. You will oversee staff, develop supervisors, and ensure safety and efficiency across routing, receiving, forklift operations, and inventory.

You will coordinate with drivers, dispatchers, and accounting, driving continuous improvement and cost controls. A solid background in warehouse operations and budgeting is required.

Qualifications

• Bachelor’s Degree in Business Management, Industrial Management, or related field preferred.
• Four or more years of experience as warehouse team lead or supervisor.
• General fluency in English, verbal and written.
• Intermediate computer literacy, MS Office knowledge preferred.

Responsibilities

• Plan, direct, and coordinate branch operations and daily warehouse activities.
• Develop supervisors and team leaders to oversee daily routines and teams.
• Monitor safety policies and equipment operation to ensure safe work practices.
• Coordinate scheduling, routes, and data entry; work with accounting on invoices and billing.
• Prepare reporting and budgets for warehouse operations and staffing.

Skills

Team leadership

Operations planning

Budget management

Education

Bachelor's degree in Business Management/Industrial Management

Tools

MS Office

Job description

The Opportunity:

As the Operations Manager, you will plan, direct, and coordinate the operations of the branch. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources.

How you will impact Smurfit Westrock Packaging Solutions:

• Responsible for the operations within the warehouse, may include the following departments or employees, routing/dispatching, receiving, forklift operations, truck driving/maintenance general warehouse, and inventory.
• Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining, and terminating warehouse staff.
• Develop supervisors and team leaders to effectively oversee the daily routines of their assigned teams.
• Closely monitor the compliance with all safety policies and operation of equipment.
• Research, recommend, and implement appropriate equipment to ensure safe transport and storage of all products.
• Develop and maintain quality processes and measure to increase efficiency and customer satisfaction.
• Oversee the completion of all required paperwork and data entry by the warehouse team.
• Coordinate scheduling and routes with drivers and dispatchers.
• Work closely with accounting to resolve problems with invoices and billing.
• Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversee the rotation of inventories within the warehouse, as needed.
• Monitor and measure warehouse performance and quality measures.
• Provide reporting to management as required.
• Develop and recommend an annual budget requirement for the warehouse, including staffing levels, justification for new or replacement material handling equipment.
• Adjust staffing levels to meet peak customer demand.
• Keep warehouse accessible and safe for branch staff visitors.

• Responsible for the operations within the warehouse, may include the following departments or employees, routing/dispatching, receiving, forklift operations, truck driving/maintenance general warehouse, and inventory.
• Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining, and terminating warehouse staff.
• Develop supervisors and team leaders to effectively oversee the daily routines of their assigned teams.
• Closely monitor the compliance with all safety policies and operation of equipment.
• Research, recommend, and implement appropriate equipment to ensure safe transport and storage of all products.
• Develop and maintain quality processes and measure to increase efficiency and customer satisfaction.
• Oversee the completion of all required paperwork and data entry by the warehouse team.
• Coordinate scheduling and routes with drivers and dispatchers.
• Work closely with accounting to resolve problems with invoices and billing.
• Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversee the rotation of inventories within the warehouse, as needed.
• Monitor and measure warehouse performance and quality measures.
• Provide reporting to management as required.
• Develop and recommend an annual budget requirement for the warehouse, including staffing levels, justification for new or replacement material handling equipment.
• Adjust staffing levels to meet peak customer demand.
• Keep warehouse accessible and safe for branch staff visitors.

What you need to succeed:

• Bachelor’s Degree in Business Management, Industrial Management, or related field preferred.
• Four or more years of experience as warehouse team leader or supervisor required.
• General fluency in English required, verbal and written.
• Intermediate computer literacy required, preferred knowledge of MS Office.

• Bachelor’s Degree in Business Management, Industrial Management, or related field preferred.
• Four or more years of experience as warehouse team leader or supervisor required.
• General fluency in English required, verbal and written.
• Intermediate computer literacy required, preferred knowledge of MS Office.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

The salary range for this position is $82,125.00 - $136,875.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.