Distribution Operations Manager

Reece Supply; DeSoto (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Reece Supply is seeking a Distribution Operations Manager to lead distribution center operations, including shipping, receiving, and inventory control. You will coach frontline leaders and warehouse staff to meet safety, quality, productivity, and service goals, partnering with the Distribution General Manager to optimize center performance.

Responsibilities include managing daily activities, maintaining procedures, aligning labor to workloads, and driving continuous improvement across functions

Qualifications

• Proven ability to lead frontline leaders and hourly associates in a fast-paced distribution environment.
• Strong coaching and people development skills.
• Ability to build accountability while maintaining team engagement.
• Strong problem-solving and decision-making skills.
• Customer-focused mindset with a commitment to service excellence.
• Ability to manage multiple priorities and operational demands.
• Strong organizational and communication skills.
• Commitment to maintaining a safe and compliant workplace.
• Data-driven approach to operational decision-making.
• Continuous improvement mindset focused on operational excellence.

Responsibilities

• Lead, coach, and develop Distribution Leads, Inventory Control Specialists, and Distribution Associates.
• Establish clear performance expectations and accountability standards.
• Conduct productivity reviews, coaching conversations, and corrective action when necessary.
• Support employee development, engagement, and retention initiatives.
• Promote a culture of teamwork, safety, and continuous improvement.
• Manage daily activities within assigned operational areas.
• Ensure compliance with established operational procedures and standards.
• Allocate labor and resources to meet productivity and service objectives.
• Monitor operational performance and implement corrective actions to address issues.
• Drive continuous improvement efforts within assigned functions.
• Lead outbound shipping activities and ensure on-time shipments.
• Oversee inbound receiving, inspection, and put-away.

Skills

Leadership

Coaching

Accountability

Problem solving

Customer focus

Prioritization

Communication

Safety

Data-driven

Continuous improvement

Job description

Who We Are

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

Purpose

As a Distribution Operations Manager , you are responsible for leading a critical operational function within the distribution center. Depending on business needs, this role may be assigned responsibility for Shipping, Receiving, Inventory Control, or other operational areas. You will lead Distribution Leads, Inventory Control Specialists, and warehouse associates while driving performance through coaching, accountability, and operational excellence. You will ensure operational goals related to safety, quality, productivity, inventory accuracy, and customer service are consistently achieved. As a key member of the facility leadership team, you will partner with other Distribution Operations Managers and the Distribution General Manager to support overall distribution center performance.

What You'll Bring

• Proven ability to lead frontline leaders and hourly associates in a fast-paced distribution environment.
• Strong coaching and people development skills.
• Ability to build accountability while maintaining team engagement.
• Strong problem-solving and decision-making skills.
• Customer-focused mindset with a commitment to service excellence.
• Ability to manage multiple priorities and operational demands.
• Strong organizational and communication skills.
• Commitment to maintaining a safe and compliant workplace.
• Data-driven approach to operational decision-making.
• Continuous improvement mindset focused on operational excellence.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop Distribution Leads, Inventory Control Specialists, and Distribution Associates.
• Establish clear performance expectations and accountability standards.
• Conduct productivity reviews, coaching conversations, and corrective action when necessary.
• Support employee development, engagement, and retention initiatives.
• Promote a culture of teamwork, safety, and continuous improvement.

Operational Leadership

• Manage daily activities within assigned operational areas.
• Ensure compliance with established operational procedures and standards.
• Allocate labor and resources to meet productivity and service objectives.
• Monitor operational performance and implement corrective actions to address issues.
• Drive continuous improvement efforts within assigned functions.

Safety & Compliance

• Promote and maintain a safety-first culture.
• Ensure compliance with company policies, OSHA requirements, and operational standards.
• Participate in Incident investigations and corrective action efforts.
• Conduct routine safety observations and inspections.

Performance Management

• Monitor and report key operational metrics.
• Analyze performance trends and identify improvement opportunities.
• Support facility-wide operational goals and initiatives.
• Drive accountability for productivity, quality, service, and accuracy standards.

Functional Assignments

Shipping Operations

• Lead outbound fulfillment and shipping activities.
• Ensure on-time and accurate shipment execution.
• Monitor order fulfillment, productivity, and shipping accuracy metrics.
• Coordinate workload and staffing to meet service commitments.
• Partner with transportation and logistics teams to support delivery objectives.

Key Metrics

• On-Time Shipping
• Order Accuracy
• Units Shipped per Labor Hour
• Service Level Attainment
• Customer Order Completion

Receiving Operations

• Oversee inbound receiving, unloading, inspection, and put-away activities.
• Ensure timely processing of incoming inventory.
• Monitor receiving productivity and receiving accuracy.
• Coordinate dock scheduling and inbound workflows.
• Ensure proper inventory handling and storage practices.

Key Metrics

• Receiving Accuracy
• Dock-to-Stock Time
• Inbound Productivity
• Put-Away Completion
• Inventory Availability

Inventory Control Operations

• Lead inventory control processes to maintain inventory accuracy and integrity.
• Manage cycle count programs and inventory audits.
• Investigate and resolve inventory discrepancies.
• Monitor inventory shrink, product damage, and compliance.
• Ensure inventory processes support operational and customer service objectives.

Key Metrics

• Inventory Accuracy
• Cycle Count Compliance
• Inventory Shrink
• Audit Performance
• Inventory Variance Resolution

Measures of Success

Operational Performance

• Productivity attainment
• Throughput volume
• Labor efficiency
• Quality performance
• Service level attainment

People Leadership

Team memb