Operations Manager

Harbor Freight Tools; Puyallup (WA); On-site; USD 152,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan eligibility

Paid time off (200 hours/year)

Job summary

Harbor Freight Tools is seeking an Operations Manager for its distribution center to ensure key metrics are met and to foster a safe, high-performance culture across the DC network.

You will lead front-line managers, monitor KPIs, and drive improvements while aligning with company policies, safety, and training programs. The role supports a nationwide operation with travel up to 5%.

Qualifications

• Experience leading and developing front-line managers in distribution/ DC operations.
• Ability to monitor KPIs and drive improvements.
• Ability to build cross-functional partnerships across a distribution center and company.

Responsibilities

• Lead and develop front-line managers to drive effective execution of daily distribution center operations.
• Monitor KPIs and operational metrics to drive performance improvements and cost reductions.
• Foster cross-functional partnerships and ensure seamless communication with corporate and external vendor resources.
• Develop direct report leadership through mentoring and training, and foster a global perspective by optimizing cross-functional performance.
• Optimize staff performance using productivity metrics and observational data for accountability and development.
• Manage staffing, supply and equipment needs based on forecasted volumes and policy compliance.
• Champion continuous process improvement and associate engagement through efficiency, planning and resource allocation.
• Maintain a safe work environment by following safety policies and procedures.

Job description

The Operations Manager is responsible for the success of assigned functions within the distribution center, ensuring all key metrics are met, supporting company policies, procedures and safety while creating an inclusive high performance culture.

Essential Duties and Responsibilities

• Lead and develop front-line managers to drive the effective execution of daily distribution center operations
• Monitor Key Performance Indicators and operational metrics to drive performance improvements and cost reductions.
• Serves as a role model by living the company's core values, which positively influences the performance of others.
• Foster effective cross-functional partnerships at all levels within the distribution center and company, ensuring seamless communication with corporate and external vendor resources.
• Develop direct report leadership through mentoring, and training, and fostering a global perspective by optimizing cross-functional performance.
• Optimize staff performance by utilizing productivity metrics and observational data to ensure accountability and development.
• Manage staffing, supply and equipment needs based on forecasted volumes and ensuring established policies and procedures are followed.
• Champion continuous process improvement and associate engagement through enhanced operational efficiency, planning, and resource allocation.
• Foster a climate of openness, trust, and mutual respect for all associates.
• Execute assigned operational tasks to meet or exceed KPIs while adhering to budget constraints.
• Maintain accurate and up-to-date SOPs for all functional areas. Review and approve process modifications to enhance efficiency and safety involving relevant stakeholders.
• Drive the efficient execution of all training and cross-training plans, ensuring on-time achievement of scheduled milestones.
• Establish efficient and standardized workflows, ensuring accurate execution of work objectives across the team.
• Foster effective cross-functional partnerships with support departments at all levels within the distribution center and network.
• ensure all processes and functions lead to accurate inventory management.
• Develop strategic business acumen by accurately identifying problems, analyzing data, and implementing fact-based solutions.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.
• Other duties as assigned.

Scope

• Staff supervision and development: Yes
• Decision making:
• Supervises staff – 3 to 5
• Financial Scope - $80M
• Organizational Scope – All US locations/Single Category/Region/District/Distribution Center
• Decision Making – Creates policy and resolves problems
• Travel: Up to 5%
• Flex Designation: DC Based

The anticipated salary range for this position is $152,200– $175,030 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus.

• medical, dental, vision, life insurance, short-term and long-term disability
• Eligible Associates are able to enroll in our company's 401k plan.
• Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays).
• Paid sick time up to 80 hours per year unless otherwise required by law.