Distribution Operations Manager

Links Partners; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Insurance

Life Insurance

401(k)

FSA/HSA

Job summary

The Site Manager at Seven Sourcing will lead two teams across Chicago MDW and St. Louis airports, overseeing operations, safety, and compliance with policies and regulations.

You will drive KPIs, manage P&L for locations, coordinate cross-team activities, and implement process improvements while maintaining budget and ensuring timely, accurate service to our customers.

Qualifications

• Bachelor’s degree or equivalent management experience.
• 3–5 years of warehouse/logistics management experience.
• Proven leadership with ability to motivate and influence teams.
• Experience with Epicor P21 ERP system.
• Ability to travel between Chicago and St. Louis.

Responsibilities

• Oversee site operations, safety, order processing, picking, packaging, shipping, and returns.
• Monitor workflow, identify delays and resolve issues.
• Meet KPIs for productivity and delivery goals.
• Utilize data/analytics to optimize operations.
• Coordinate cross-site communication and meetings.

Skills

Leadership

Multitasking

Communication

Data analysis

Team motivation

Education

Bachelor’s degree or equivalent in management

Tools

Epicor P21

Forklift

Job description

We are a staffing agency focused on helping find the right roles for exceptional candidates across the US. Here at Seven Sourcing, we believe that every candidate has a unique set of skills and experiences, and our mission is to match them with opportunities that not only align with their qualifications but also their career aspirations. We understand that a successful placement is not just about filling a role; it's about creating a path to long-term career satisfaction for both our candidates and the organizations we partner with.

Summary:

The Site Manager is a key role that acts as the main contact for management decisions within the operation. They ensure compliance with all administrative policies, procedures, safety rules and government regulations. The Site Manager will lead two teams to support the customer sites (Chicago MDW and St. Louis Airports). This role has P&L responsibility for specific locations, providing opportunity to lead and develop a team focused on customer service and efficient operations. The role requires a focus on safety, leadership, excellence, self-motivation, drive, collaboration, innovative problem-solving, and teamwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but may not be limited to):

• Site Manager manages the overall planning, organizing, and operations of the location. Manages all operations functions, including safety, order processing, picking, packaging, shipping, returns, and receiving.
• Monitors the flow of work throughout the warehouse, investigating unusual delays, and/or problem areas, and then take appropriate action.
• Achieves Key Performance Indicators (KPIs), such as productivity and delivery goals for the location.
• Site Manager utilizes software, data and analytics to optimize operations, track productivity metrics, anticipate and resolve problems.
• Assure Communication: Coordinate activities and assure communication between departments, distribution centers and customers. Participate in and conduct a variety of meetings to coordinate warehouse activities, control processes, and to address problem areas.
• Plans, Objectives and Goals: Ensure all operating objectives, goals, and performance standards are communicated throughout the Operation. Hold all staff within the Operation accountable for meeting and/or exceeding these specific goals.
• Manage the Operation expenses to remain within the assigned budget.
• Develop continuous improvement initiatives and share best practices with team members, ensure regulatory compliance with company policy and procedures and meet OSHA standards.
• Work Schedules: Assure appropriate work schedules and staffing levels while reducing the incremental cost of utilizing overtime labor.
• Training Programs: Assure the availability of appropriate supervisory and employee training programs for both new and existing employees.
• Motivate and build teamwork, influence team members with an emphasis on driving results through accuracy and timeliness and regularly look for common ground that inspire collaborations among team members.
• Communicate and promote company expectations and culture through actions, verbal instructions and in writing to new and existing team members.
• Oversee and implement basic human resource functions within areas of responsibility. Interview qualified candidates and maintain staffing levels, hire and train new team members and prepare performance appraisals to develop and improve overall performance of team members. Reward and discipline team members on a timely basis.
• Safety and Housekeeping: Ensure that good housekeeping and safe operating procedures and practices are followed throughout the facility.
• Other duties as assigned by the immediate supervisor or their designee.

ROLE INCLUDES SUPERVISORY RESPONSIBILITY:

• Lead or support the recruitment, onboarding, and development of a high-performing team.
• Ensure alignment with company goals.
• Provide ongoing coaching, set clear performance expectations, monitor progress, and conduct regular performance reviews.
• Foster a positive team culture, address issues promptly, and implement strategies for employee engagement, growth, and retention.
• Manage disciplinary actions when needed and ensure accurate documentation of team performance and development in coordination with Human Resources.

REQUIREMENTS / REQUESTED QUALIFICATIONS:

• Bachelor’s degree; or equivalent experience in management required
• Three to five (3-5) years’ management experience in the areas of warehousing, freight and logistics (domestic and international) is required; experience within a multi-unit environment is a plus
• Solid leadership ability with the capacity to solve problems through unexpected situations, goal and solution orientated; Must be able to motivate and influence others
• Demonstrated leadership ability, with the ability to engage, drive and motivate others
• Knowledge of Epicor P21 (Enterprise Resource Planning System)
• Ability to use forklift
• Must fluently communicate and write in English. Any additional languages are beneficial and would be considered an advantage.
• Ability to multitask, meet deadlines and adapt to changing priorities
• Detail oriented with strong organizational and implementations skills
• Intermediate proficiency with Microsoft office application
• Knowledge and/or experience within the global industrial and automotive parts marketplace would also be considered an advantage
• Ability to travel between the two locations (Chicago and St. Louis)

Benefits Offered Include:

Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HSA, generous Paid Time Off, and paid Holidays.