Distribution Dispatcher Associate (Corpus Christi, TX)

aep; Corpus Christi (TX); On-site; USD 63,000 - 80,000; Full time

Job summary

American Electric Power (AEP) is seeking a Dispatcher to support safe and reliable operation, dispatch, and restoration of the distribution system. Successful candidates must live within 30 minutes of the work location and be prepared for rotating shifts and call-out duties.

The role progresses from Dispatcher Associate to Dispatcher with on-the-job training, based on performance over 2–4 years. AEP offers competitive compensation and comprehensive benefits.

Qualifications

• Associate degree in electrical or electronic technology.
• Bachelor of Science in any field or equivalent education and/or experience.

Responsibilities

• Promote and enforce the Company's Safety and Health programs.
• Adhere to written company and department policy and procedures.
• Support Corporate Compliance Policy and act with high ethical standards.
• Operate company communication equipment effectively.
• Track crew locations and ongoing work on the distribution system.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize energizing and restoration of distribution facilities.
• Maintain accurate outage records and equipment records.

Education

Associate degree in electrical or electronic technology

Bachelor of Science in any field or equivalent education and/or experience

Job description

Job Summary

Responsible for assisting in the safe and reliable operation, dispatching and restoration of facilities for the AEP Distribution System as assigned.

Job Description

• This position is posted in a range; Pay, title and grade will be based on the qualifications of the individual selected
• Successful candidate must live within 30 minutes of work location

What You'll Do

• Promote and enforce the Company's Safety and Health programs.
• Be knowledgeable and adhere to written company and department policy and procedures.
• Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
• Effectively operate company communication equipment.
• Track crew locations and ongoing work on the distribution system.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize the energizing and restoration of distribution facilities.
• Maintain accurate outage records.
• Maintain accurate records of abnormal and defective equipment for distribution facilities.
• Must have the ability to distinguish colors.
• Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position.
• Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.
• Critical decisions must be made affecting reliability and priority of service to customers.
• Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.
• Rotating shift work required. Must maintain a high availability for call-out response.
• Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.

What You'll Have

• Associate degree in electrical or electronic technology
• Bachelor of Science in any field or
• equivalent education and/or experience.

Other Requirements

• Must have the ability to distinguish colors

The required Pre-Employment tests are listed below

• HireVue Dispatcher Assessment

Physical demand level

Physical demand level is Sedentary.

What You'll Get

• Salary Range: $63,496 - $80,000
• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
• At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

• Compensation Grade: SP20-005
• Compensation Range: $63,496.00 - $79,369.00

Physical Demand Level for this job is:

S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin,