Dist Dispatcher Assc

AEP Texas Company, Inc.; United States; On-site; USD 63,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Career development opportunities

Job summary

AEP Texas Company, Inc. is seeking a Distribution Dispatcher Associate to support safe and reliable operation, dispatching, and restoration of the distribution system as assigned. The position requires living within 30 minutes of the work location and includes a defined pay/grade range based on qualifications.

The role involves rotating shifts, adherence to safety policies, and progression through SOPD-related training and testing while ensuring reliable service to customers.

Qualifications

• Associate degree in electrical or electronic technology.
• Bachelor of Science in any field or equivalent education and/or experience.
• Must be able to live within 30 minutes of work location.

Responsibilities

• Promote and enforce the Company's Safety and Health programs.
• Be knowledgeable and adhere to written company and department policy and procedures.
• Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
• Effectively operate company communication equipment.
• Track crew locations and ongoing work on the distribution system.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize the energizing and restoration of distribution facilities.
• Maintain accurate outage records.
• Maintain accurate records of abnormal and defective equipment for distribution facilities.

Education

Associate degree in electrical or electronic technology

Bachelor of Science in any field or equivalent education and/or experience

Job description

Job Summary

Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the AEP Distribution System as assigned.

Job Description

**This position is posted in a range; Pay, title and grade will be based on the qualifications of the individual selected^^ Successful candidate must live within 30 minutes of work location

What You'll Do

• Promote and enforce the Company's Safety and Health programs.
• Be knowledgeable and adhere to written company and department policy and procedures.
• Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• Effectively operate company communication equipment.
• Track crew locations and ongoing work on the distribution system.
• Dispatch service personnel to respond to outage and emergency situations.
• Authorize the energizing and restoration of distribution facilities.
• Maintain accurate outage records.
• Maintain accurate records of abnormal and defective equipment for distribution facilities.

What You'll Have

• Education requirements are listed below:
• Associate degree in electrical or electronic technology
• Bachelor of Science in any field or equivalent education and/or experience

Other Requirements

• Must have the ability to distinguish colors

Pre-Employment Tests

• HireVue Dispatcher Assessment
• Physical demand level is Sedentary.
• Successful completion of the System Operator/Power Dispatching Selection System (SOPD II) and Support is required for this position.
• A review of Employment Testing Information, Test-Taking Tips, and the SOPD Practice Tests may be helpful.
• A link to these materials may be found at AEP.com Careers by selecting Employment testing.

Rotating shift work required.

Must maintain a high availability for call-out response.

Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.

Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position.

Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing.

Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.

Critical decisions must be made affecting reliability and priority of service to customers.

Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.

What You'll Get

• Salary Range: $63,496 - $80,000
• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
• At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions.
• Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
• If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
• Compensation Data Compensation Grade: SP20-005 Compensation Range: $63,496.00 - $79,369.00
• The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities.
• We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce.
• All while delivering the reliable service our customers expect.
• It's an exciting time in the energy industry.
• Are you ready to be part of it? We're looking for team members to help create the grid of the future.
• Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.